Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations derfloh on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Callpilot 100

Status
Not open for further replies.

k1p2000

Instructor
Joined
Apr 13, 2010
Messages
6
Location
US
Hi there,
I can access the callpilot control panel via browser, here is what I want:

1- Caller hear greeting after few rings and be able to leave a message without be asking to press any extension number. I have 3 line with rollover feature
*** Can I set up an automated answering for everyday before and after business hours?"

2- is it possible if the line 1 is busy and then call come to line 2 caller hear a message saying pls hold we will be with you shortly?

Thanks for help
 
The AA is for dialing extensions,MB's etc. If you want to the caller to leave just a message have the line ring on phone with a mailbox. But it can not have time of day greetings. And the stay on hold thing you could use a call center software but it's not cost effective.
So question 1 - NO
2- yes $.
 
for question 1, you can use AA, make a ccr tree with a Home Mailbox Node, then after the greeting plays, it will transfer to what ever mailbox you assign.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top