Callmaster V's NOT RINGING - Flashing Call Appearance Only 1

[sjw3140]

Hi All,

We have a strange one, we keep getting complaints from our call centre agents, sometimes when calls come through the Callmaster V does not ring, but the Call Appearance Light just flashes !!!

Happens on multiple phones on different equipment cards.

Regards,

Steve.

 

[nohuhu]

sjw3140,

being in your place, first thing i'd check is 'active station ringing' setting in the extension form.

 

[sjw3140]

dwalin,

Thanks, checked that one, set to continuous.

Steve.

 

[nohuhu]

sjw3140,

oh yeah. so where's my star for that valuable and very fast answer?

 

[sjw3140]

It takes a bit of time to appear... Some people eh ???!!!

Thanks

Steve.

 

[nohuhu]

sjw3140,

sorry, it was a joke. i didn't mean to rip your hands off. though thanks, it's nice to know people value one's answers.