you can set up hunt groups and ffc's that allow a user to remove or place his dn in a hunt group with a code.. fna does not offer that control... i forward my phone to dn 7711, fdn with the rco set to 3 rings.. 7711 has his set hard forwarded to me... during the day my calls do not forward to him, after hours if he needs a call he removes his hard forward, he then gets his calls plus my calls after 3 rings...
i would tell my manager that he doesn;t get extra points for stupid request...
john poole
bellsouth business
columbia,sc