Today, there are 6210 analog sets installed by badge dispensers at several entrances to the plant. If someone picks up the handset, they're connected to Security using the Hotline Destination. (We use 6210 sets because they support the Hotline Destination feature, which the digital sets don't support.)
Security can see these folks on closed circuit television. On our previous (Rolm) system, Security could press *8 nnnn on their phone which would call extension nnnn, beep the phone, and begin a conversation through the set's speaker.
Security wants to be able to call a phone and have the speaker activate so they can speak to a user before the user lifts the handset.
The 6210 set doesn't have a speaker in it, so we're experimenting with an 8110 set. So far, though, we can't figure out how to make this work.
Any ideas out there?
Doug Frith
Accord Communications
Security can see these folks on closed circuit television. On our previous (Rolm) system, Security could press *8 nnnn on their phone which would call extension nnnn, beep the phone, and begin a conversation through the set's speaker.
Security wants to be able to call a phone and have the speaker activate so they can speak to a user before the user lifts the handset.
The 6210 set doesn't have a speaker in it, so we're experimenting with an 8110 set. So far, though, we can't figure out how to make this work.
Any ideas out there?
Doug Frith
Accord Communications