Caller ID over PRI Trunk Between Cisco Call Manager and Avaya IP Office ver. 9x

[KurtRodriguez]

I have an Avaya IP Office ver. 9.1.X with a PRI trunk over a WAN connection communicating with a Cisco Call Manager, currently I am getting extension and Name from the Cisco Call Manager but they only get Extension from my Avaya system, the Short Code I am currently using is 8NSE. Does anyone know what the short code for displaying extension and Name associated with extension is for outbound in my scenario? Thank you.

 

[kyle555]

So is it a PRI or an IP link? name and number display work a little differently on all of it.

 

[Westi]

DMS100 or NI2
theoretically the NI2 will not send names out so change it and check on the "send names" option

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[KurtRodriguez]

DS3 Between 2 sites, call manager on one end with gateway, Cisco Router on my end with a PRI handoff to my Avaya via CTRL card. I have a Line group for all 8XXX extensions to route out that PRI. All calls hit their destination both ways, extension is visible to them but I am looking to get name information across as well.

 

[amriddle01]

Probably better to use SIP for this