Caller id on VDN 2

[Scott99]

System:Lucent Definity R3V6. I have an issue with routing faxes through a VDN to data modules(type WCBRI) which are connected to a fax server. I have set up multiple VDNs to route through one BRI data module via a vector(using route-to command) and would like the fax software to see the VDN number, not the data module number. I have set the VDN field 'Allow VDN override' to 'n' but this did not work and the fax software sees the data module extension. The reason I need the fax software to see the VDN number instead of the data module is that the the originating VDN number will be used by the fax software to direct faxes to different profiles. Any help with this would be much appreciated.

 

[BIS]

Hi there,
Don't know if this is of any use, but this works with RightFax. You need to create a new hunt-group. Then set up an AAS agent using that skill, make sure you have the right COR settings. On the 'port'extension' enter your data module ( I actually use just a plain old 2500 station). Set the vdns to different vectors, and in the vectors use the 'converse-on' step passing the vdn ( or any random digit you want to use as your fax mailboxes). Hopefully the fax server will pick up the VDN/digits as DTMF.

 

[Scott99]

Hi BIS. I tried entering the Port extension of the data module in the field of the agent login template and an error was shown indicating that this extension was the 'wrong type for this group'. i'm interested in how you're using a 2500 type extension in this field as this is normally used for analogue not ISDN. Are you forwarding this 2500 onto the data module? As entering a WCBRI port extension in a 2500 field would result 'Object type and port type inconsistent' error being shown. By the was I'm fairly new to vectoring and you mentioned the use of the command 'converse-on' I don't have the use of conversant on the switch I'm using. Appreciate all the help on this and if you could point further in the right direction then that would be great!

 

[BIS]

Hmm..
I use a 2500 because the RightFax Fax server uses a standard brooktrout board with an analog line. What type of FaxServer are you using?

 

[Scott99]

I'm using a Compaq Reliant Server with Brooktrout ISDN Cards. This is why I'm using data modules on the switch. They work fine with the route-to command but the problem is that using them means the fax server only sees the data module extension so you can only use one mailbox(on fax server) per data module which really does not make optimum use of the fax boards. I'd like to route incoming faxes down any number of data modules but arrive at the right mailbox and this means the VDN number being carried to the fax server which isn't happening yet.

 

[Phonetech]

Can the fax server be setup as an ISDN PRI, instead of WCBRI? That's how mine is setup. Inbound calls to the fax server are routed using AAR/UDP to a trunk group, which is a PRI link to the fax server. The fax server then associates the number called to a profile. This works great because I don't need to add any stations, data modules, VDN's or vectors.

 

[Scott99]

Well It's good to know that there is a way for this to work but I have to admit my knowledge does not go as far as UDP. Sounds difficult. I can administer AAR/ARS but is UDP much different? and how do I get info on this subject? so it is possible to program a TN556 ISDN_BRI baord in other ways than a WCBRI type?

 

[Phonetech]

Try “change udp xxxx” to see if you have UDP enabled on your switch. Basically UDP is used to route extensions or extension ranges to other systems. I’m not sure, but you may need UDP if you want to set it up like I have. When we receive a call for a DID that I have assigned to the fax server the G3 will check the UDP table and see that it should route the call to AARxxx. AARxxx routes the call to route pattern xxx. Route pattern xxx routes the call to trunk group x, which is physically connected the fax server. Trunk group x is actually a DS1-Interface (TN767), the trunk group is setup as a “TIE” (disregard may last post that said it was PRI), the DS1 is setup as “robbed-bit, esf/b8z8”. Then there is an rj45 plugged into the fax server, on the other end of the cable pair 1 is on port 23 of the DS1 card and pair 2 on port 24. I don’t think this will work on the ISDN-BRI card.

 

[Scott99]

Thanks Phonetech! We do have UDP but my administration of trunk boards is lacking so I probably won't delve too far into it for fear of screwing it up. Appreciate the advice.
though

 

[mlinman]

This is for BIS, I would like more detail about the below, I'm trying to do the exact same thing, can you post your vector...mine is connecting to the server but not sending the vdn.

Thanks



Don't know if this is of any use, but this works with RightFax. You need to create a new hunt-group. Then set up an AAS agent using that skill, make sure you have the right COR settings. On the 'port'extension' enter your data module ( I actually use just a plain old 2500 station). Set the vdns to different vectors, and in the vectors use the 'converse-on' step passing the vdn ( or any random digit you want to use as your fax mailboxes). Hopefully the fax server will pick up the VDN/digits as DTMF

 

[BIS]

Hello mlinman,

a standard "converse-on passing vdn and none" should do the trick. If te fax server requires specific didgits, f.ex. 1234, try "converse-on passing 1234 and none".

or is this not what you were asking?

 

[mlinman]

Thanks that did the trick!!!