My caller ID is working fine except, incoming calls are first routed via a hunt group and cover answer group. The folks that pick up the calls get the name but not the number as the display is stating how the call came in versus the phone number. If I transfer the call, the CID shows. If I place the call in park and retreive it the CID is there.
Any ideas how to make the number show on the terminating cover answer station with out the work arounds?
Thanks
Any ideas how to make the number show on the terminating cover answer station with out the work arounds?
Thanks