Hi,
I've re-created an ACD phone and it seems that when anyone else calls into his DN the name does not come up on the phone. Only when he picks it up is the name displayed.
Is there a feature i am missing that shows up the name while the phone is ringing?
Here is part of the phone set up.
TN 040 0 05 04
TYPE 3905
CDEN 8D
CTYP XDLC
CUST 0
FDN 2222
TGAR 1
LDN NO
NCOS 7
SGRP 0
RNPG 11
SCI 0
SSU 0010
LNRS 16
XLST
SCPW
SFLT NO
CAC_MFC 0
CLS TLD FBD WTA LPR PUA MTD FNA HTA TDD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTA SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDA CFXD ARHD FITA CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHA DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
FDSD NOVD CDMR
CPND_LANG ENG
RCO 0
EFD 2222
HUNT 2222
EHT 2222
LHK 5
PLEV 02
CSDN
FCAR NO
SPID NONE
AST 00 03
IAPG 1
AACS YES
Thanks in advance!
What the?!?!
I've re-created an ACD phone and it seems that when anyone else calls into his DN the name does not come up on the phone. Only when he picks it up is the name displayed.
Is there a feature i am missing that shows up the name while the phone is ringing?
Here is part of the phone set up.
TN 040 0 05 04
TYPE 3905
CDEN 8D
CTYP XDLC
CUST 0
FDN 2222
TGAR 1
LDN NO
NCOS 7
SGRP 0
RNPG 11
SCI 0
SSU 0010
LNRS 16
XLST
SCPW
SFLT NO
CAC_MFC 0
CLS TLD FBD WTA LPR PUA MTD FNA HTA TDD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTA SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDA CFXD ARHD FITA CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHA DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
FDSD NOVD CDMR
CPND_LANG ENG
RCO 0
EFD 2222
HUNT 2222
EHT 2222
LHK 5
PLEV 02
CSDN
FCAR NO
SPID NONE
AST 00 03
IAPG 1
AACS YES
Thanks in advance!
What the?!?!