Call Routing

[johndeleon]

I have two extensions. On phone 1 I would like it to transfer to phone 2 after four rings (I have set this up and tested it and it works). On phone 2 the call that comes from phone 1 I would like it to ring four times and if the call is not answered to forward back to phone 1's voicemail without it ringing again on phone 1. I have an option 61c. Thanks.

John De Leon

 

[hawks]

set the SFA in the CLS of phone 2. then try it

 

[vtechv]

Hawks is right if phone 2 is configured to FNA to your voice messaging DN. The originally dialed number, in this case phone 1, will be seen by the voice mail system as the mailbox to look for.