Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Chriss Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Call Reporting Software
- Thread starter curt2k
- Start date
Norstarguru
Vendor
- Thread starter
- #3
If you are dealing with Call Center Reporting, You need to log in with Access to config. (900/900). Look at the last tab on the Reporting config, set the IP address of the Mail and upload Skill set data etc. Additionally, you will need to set the IP address of the Call Center Reporting Server in the Call Pilot Call Center Properties. You will need the Keycode to activate the reporting package on a CP150. Hope that helps!
- Status
Similar threads
- Locked
- Question