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call manager

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sval1969

Technical User
Joined
Dec 17, 2009
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Location
US
I'm not too savy on this product but just had a customer ask me if a phone goes off hook on the call manager is there a way for it to send out an alarm say after 2 minutes of being off hook?
 
you could use the real time monitoring tool.
under the performance setting/then the cm that the phone is regestered to/then Cisco Lines, you can set an alarm to be sent to an email address.

Hope this helps.

 
just realized something upon further thought
how could you distinguish a dropped call from someone talking after 2 minutes?
This is for a nursing home if say something happens to the person on the phone.
It would have to know what a reorder tone is.
 
You can set up warm dials to where after a set length of time off hook the phone will dial the DN of your choosing.

Telecom Tech - East Tennessee
 
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