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Call Forwarding not working

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yitsang426

IS-IT--Management
Feb 27, 2008
82
US
Hi everyone,

I set up forwarding on an extension. But when I dial that extension, it does not either display any incoming calls in CALL STATUS or ring the destination number.

Below is the log. I see some errors but I do not know where to start with.

I change the phone number to 987-987-9876 and company name to TEKTIP. I also changed NSI number to 12222222222.

********** SysMonitor v5.2 (61) **********

********** contact made with 10.130.2.165 at 11:39:03 17/4/2009 **********

********** System (10.130.2.165) has been up and running for 28mins and 41secs(1721799mS) **********


********** Warning: TEXT File Logging selected **********



********** Warning: TEXT Logging to File STOPPED on 17/4/2009 11:39:03 **********

0mS PRN: Monitor Started IP=10.130.2.51 IP 406 DS 3.2(61) TEKTIP
1mS PRN: LAW=U PRI=1, BRI=0, ALOG=4, ADSL=0 VCOMP=5, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=0 VMAIL=1(VER=2 TYP=2) CALLS=0(TOT=24)
54mS PRN: VPNNTFTP::SendPacket (2) seq=1 len=516 retries=3 dest a8205a5
178mS RES: Fri 17/4/2009 11:32:59 FreeMem=48252700(10) CMMsg=5 (6) Buff=100 598 795 1030 5 Links=3526 Elements=0
1846mS PRN: VPNN: remote a8202a5 (to self) using a8205a5 not added
2223mS PRN: VPNNTFTP::SendPacket (3) seq=1 len=6 retries=3 dest a8205a5
2329mS PRN: VPNNTFTP::SendPacket (2) seq=1 len=516 retries=3 dest a8203a5
7284mS PRN: VPNN: remote a8202a5 (to self) using a8203a5 not added

********** SysMonitor v5.2 (61) [connected to 10.130.2.165 (TEKTIP)] **********

9727mS PRN: Monitor Status IP 406 DS 3.2(61)
9727mS PRN: LAW=U PRI=1, BRI=0, ALOG=4, ADSL=0 VCOMP=5, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=0 VMAIL=1(VER=2 TYP=2) CALLS=0(TOT=24)
11672mS CD: CALL: 7.4.1 BState=Idle Cut=1 Music=0.0 Aend="Line 7" (7.3) Bend="" [] (0.0) CalledNum= () CallingNum= () Internal=0 Time=0 AState=Idle
11672mS CMTARGET: LOOKUP CALL ROUTE:25 type=100 called_party= sub= calling= in=1 complete=1
11672mS CMTARGET: SET BESTMATCH:25 length 0 vs 0 match=2288 dest=2201
11672mS CMTARGET: LOOKUP INCOMING CALL ROUTE:25, calling party is . Using destination 2201
11672mS CMTARGET: ADD TARGET:25 number=2201 type=100 depth=1 nobar=1 setorig=1
11673mS CMTARGET: SET USER:25 Reception DP2 orig=1
11673mS CMTARGET: ADD USER:25 Reception DP2(2201, state=Idle) (depth=2 B=0) cw=0
11673mS CMTARGET: ADD TARGET:25 number=919879879876 type=100 depth=3 nobar=1 setorig=0
11674mS CMTARGET: SYS SC:25 919879879876 4 9879879876 sc=type=Dial code=[9]1N;, num=1Nsi2222222222
11674mS CMTARGET: LCR NOT MATCHED:25 (cpn=19879879876)
11674mS CMLineTx: v=1
CMRestart
Line: type=Q931Line 1
Call: lid=0 id=-1 in=0
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Unknown
UUI type=User2User [..] [0x01 0x00 ]
Display [enu]
11675mS CMTARGET: DIAL LINE:25 GROUP=9 SUCCESS=2
11676mS CMTARGET: LOOKUP CALL ROUTE:25 returned 1
11676mS CMTARGET: SELECT:25 1 0 TGHG=00000000 TGUSER=fef000c0 INCL=00000008 EXCL=00000008
11676mS CMTARGET: ADD USER:25 Reception DP2(2201, state=Idle) (depth=1 B=0) cw=0
11676mS CMTARGET: SELECT:25 NO TARGETS, TRY VOICEMAIL
11677mS PRN: CALL: 7.4.1 Deleted leaving 0 CMCall objects
11677mS CALL:2009/04/1711:33,00:00:00,000,,I,2201,,,,,0,,""n/a,0
11678mS CD: CALL: 7.4.1 Deleted
11680mS RES: Fri 17/4/2009 11:33:10 FreeMem=48252596(10) CMMsg=4 (6) Buff=100 598 794 1030 5 Links=3528 Elements=0
11843mS PRN: VPNN: remote a8202a5 (to self) using a8205a5 not added
15054mS PRN: VPNNTFTP::SendPacket (2) seq=1 len=516 retries=2 dest a8205a5
17224mS PRN: VPNNTFTP::SendPacket (3) seq=1 len=6 retries=2 dest a8205a5
17306mS PRN: VPNN: remote a8202a5 (to self) using a8203a5 not added
17329mS PRN: VPNNTFTP::SendPacket (2) seq=1 len=516 retries=2 dest a8203a5
21842mS PRN: VPNN: remote a8202a5 (to self) using a8205a5 not added
27336mS PRN: VPNN: remote a8202a5 (to self) using a8203a5 not added
30054mS PRN: VPNNTFTP::SendPacket (2) seq=1 len=516 retries=1 dest a8205a5
31835mS PRN: VPNN: remote a8202a5 (to self) using a8205a5 not added
32223mS PRN: VPNNTFTP::SendPacket (3) seq=1 len=6 retries=1 dest a8205a5
32329mS PRN: VPNNTFTP::SendPacket (2) seq=1 len=516 retries=1 dest a8203a5

********** Warning: Logging to Screen Stopped **********
 
I goes wrong in you LCR/ARS did you add a 1+telnr in the FWD?

11673mS CMTARGET: ADD TARGET:25 number=919879879876 type=100 depth=3 nobar=1 setorig=0
11674mS CMTARGET: SYS SC:25 919879879876 4 9879879876 sc=type=Dial code=[9]1N;, num=1Nsi2222222222
11674mS CMTARGET: LCR NOT MATCHED:25 (cpn=19879879876)

Why is there a 1 in the 1Nsi2222222222 ????

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________
 
I put 919879879876 as my destination number.

I do not know why there is a 1 in there. It was not me setup the system. I just know how to make some changes. It was setup by consultant long time ago.

In short codes,

I have setting like this
CODE: [9]1N;
Feature : Dial
Telephone Number 1Nsi2222222222 (this is made up)
Line Group ID: 9
Locale : (blank)
Force Account Code : not checked

Please advise

Thanks



 
What if you remove the 1 in the 1Nsi2222222222

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________
 
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