Call coverage time

[beckfiveoh]

Is there a way to configure the amount of time that the phone will ring at the covered extension?

Currently, it seems as if the original extension gets about 2 rings (or 10 seconds), it jumps to the covered extension for which it may only get 5 seconds or 1 ring, then falls back to the original called extensions voicemail. We need the covered extension to get at least another ring or two here.

Thanks

 

[gknight1]

change the no answer time on the original user.

 

[IPOfficeIreland]

or set the ring type to Immediate rather than delayed on the coverage button.

 

[beckfiveoh]

Got it squared away with the no answer time settings.. thanks!