Call Barred

[joeloh]

IPO406 4.1 lastest releae with PRI, the user dialing out sometime will get Call Barred. No restrictions are programmed and using the default ARS table. When they try to call the same number again it will go. Checked the PRI Trunk, all 23 lines are good with no errors. It is happening randomly to different users. The phone sets are all 4424 and 4412, any ideas?

 

[Lodde]

Take a default Sys Mon trace + ISDN Layer 3 send & receive under Packets.
Then compare a call that fails with one that succeds.

 

[joeloh]

Thanks, found out the problem...someone set mandatory recording on outgoing calls. When there is no VM Channel available, calls gets barred.

 

[TomMills]

i would find who did that and have a quiet word...