call back initiation??

[user25]

Hi all!
In our system"MD110 BC9" users used the "call back" feature when they found they found external lines busy they did 6#. But now 6# doesn't work. and I don't know where is exactly the problem. please help me to resolve it!


Thanks for all!!

 

[kank]

hi, what u get when you try to call back.

 

[user25]

I continue to hear the tone busy

 

[kank]

check 6th digit on your extension's category serv paramater it shall be 2.
also check 2nd digit of your route's serv parameter it shall be 1.

 

[user25]

Hi kank thanks for your help!
here is my parameter cnfiguration:
for the category:
CAT TRAF SERV CDIV ROC
5 01050505 00121207 001151000 0000
for the route:
rou 30
sel 013000000000
TRM 4
SERV 2100030000
TRAF 01151514
SIG 200000000000

Like you see everthing is OK! So why it doesn't work???

 

[nschreuder]

Hi,

With CNPIP:UNIT=QMP; you can find the LIM('s) where the program units concerning call back are located.
Then with RFPUI:UNIT=QMP,LIM=[use lim's from CNPIP]; restart them.
Then finish with SFCEI;

This worked fine with me.

Good luck.




**************************************
“Science may never come up with a better
communication system than the coffee break.”
**************************************

 

[user25]

Hi NCCOI!

My friend i've not found th program unit named QMP.. I think it exist under another name. here it is what md110(BC9) print out when I executed the command:
<CNPIP:UNIT=QMP;
NOT ACCEPTED
UNIT
DOES NOT EXIST
<
I need another idea!
Thank you for all!

 

[mundus]

In BC 9 it is unit CMPS9 ( internal ) and CMPS21 ( network ). A restart af one CMPSx will restart all CMPSx units.

 

[user25]

I've restarted CMPSx units but it doesn't work..
I have always the problem, So I realy need your help!

Thank you for all!

 

[mundus]

Just to be sure - value of ASPAP PARNUM 19 = 6 ?

 

[user25]

Hi mundus
I've checked ASPAP
ASPAParnum=19;

APPLICATION SYSTEM PARAMETERS
PARNUM PARVAL
19 6

END

Have you any idea?

 

[user25]

Hi all
I've forced th system to reload manualy from the LPU5 card
Now the automatic call back works well

Thank You my friends!