Call appearances on button module

[jeffjacobs]

I have a user who has a 9650 with a SBM24 button module. She does not like to use the white auxiliary buttons on the phone itself. She also needs to have 6 call appearances. Since she does not want to use the white auxiliary buttons, we have to put call appearances 4 – 6 on the button module. However, when we go to her admin’s phone and put bridged appearances of button 4 – 6 on her phone, we can’t. We have tried to identify the bridged appearance button everything from 4 through 34 and I keep getting the error “Cannot bridge to a non-call-appearance button type”

 

[AvayaTier3]

Set Type: 9650 can have maximum of 10 "call-appr" buttons

When bridging on another station with Set Type: 9650

These can only be "brdg-appr" using the principal's button numbers
You cannot bridge "call-appr" on the principal if the buttons are on the
principal's expansion modules.

change station 2006                                             Page   1 of   8 
                                     STATION

Extension: 2006                          Lock Messages? n               BCC: 0
     Type: 9650                          Security Code:                  TN: 1  
     Port: S00969                      Coverage Path 1:                 COR: 1  
     Name: test                        Coverage Path 2:                 COS: 1 
                                       Hunt-to Station:              
STATION OPTIONS
                                           Time of Day Lock Table:  
              Loss Group: 19         Personalized Ringing Pattern: 1
                                                 Message Lamp Ext: 2006         
            Speakerphone: 2-way               Mute Button Enabled? y
        Display Language: english                Button Modules: 3
 Survivable GK Node Name:                
          Survivable COR: internal              Media Complex Ext:      
   Survivable Trunk Dest? y                          IP SoftPhone? n




                                            Customizable Labels? y
change station 2006                                             Page   4 of   8 
                                     STATION
BUTTON ASSIGNMENTS
 1: call-appr 
 2: call-appr 
 3: call-appr 


    voice-mail Number:                 
change station 2006                                             Page   5 of   8 
                                     STATION

AUXILIARY BUTTON ASSIGNMENTS
Main View                               Shifted View
 4: call-appr                           12: call-appr 
 5:                                     13:           
 6:                                     14:           
 7:                                     15:           
 8:                                     16:           
 9:                                     17:           
10:                                     18:           
11:                                     19:           

BUTTON ASSIGNMENTS
20: call-appr 
21:           
22:           
23:           
24: call-appr 
change station 2006                                             Page   6 of   8 
                                     STATION

                         BUTTON MODULE #1 ASSIGNMENTS

 1: call-appr                           13:           
 2:                                     14:           
 3:                                     15:           
 4:                                     16:           
 5:                                     17:           
 6:                                     18:           
 7:                                     19:           
 8:                                     20:           
 9:                                     21:           
10:                                     22:           
11:                                     23:           
12:                                     24:           
change station 2006                                             Page   7 of   8 
                                     STATION

                         BUTTON MODULE #2 ASSIGNMENTS

 1: call-appr                           13:           
 2:                                     14:           
 3:                                     15:           
 4:                                     16:           
 5:                                     17:           
 6:                                     18:           
 7:                                     19:           
 8:                                     20:           
 9:                                     21:           
10:                                     22:           
11:                                     23:           
12:                                     24:           
change station 2006                                             Page   8 of   8 
                                     STATION

                         BUTTON MODULE #3 ASSIGNMENTS

 1: call-appr                           13:           
 2:                                     14:           
 3:                                     15:           
 4:                                     16:           
 5:                                     17:           
 6:                                     18:           
 7:                                     19:           
 8:                                     20:           
 9:                                     21:           
10:                                     22:           
11:                                     23:           
12:                                     24:           
------------------------------------------------------------
change station 2008                                             Page   5 of   8 
                                     STATION

AUXILIARY BUTTON ASSIGNMENTS
Main View                               Shifted View
 4: brdg-appr  B:1  E:2006              12: brdg-appr  B:2  E:2006             
 5:                                     13:           
 6:                                     14:           
 7:                                     15:           
 8:                                     16:           
 9:                                     17:           
10:                                     18:           
11:                                     19:           

BUTTON ASSIGNMENTS
20: brdg-appr  B:3  E:2006             
21:           
22:           
23:           
24: brdg-appr  B:4  E:2006             
change station 2008                                             Page   6 of   8 
                                     STATION

                         BUTTON MODULE #1 ASSIGNMENTS

 1: brdg-appr  B:12 E:2006              13:           
 2: brdg-appr  B:20 E:2006              14:           
 3: brdg-appr  B:24 E:2006              15:           
 4:                                     16:           
 5:                                     17:           
 6:                                     18:           
 7:                                     19:           
 8:                                     20:           
 9:                                     21:           
10:                                     22:           
11:                                     23:           
12:                                     24:

------------------------------------------------------------
Note: Page 5 2006 Main View "button 5" does not have a "call-appr" button but
try to add bridge on 2008 for it, returns "2006" Cannot bridge to a non
call-appearance button type

change station 2008
1: brdg-appr B:5 E: 2006
------------------------------------------------------------
Hit Help key on B: field when programming a brdg-appr

Enter principal's call appearance (1-10, 1-34(7434D), 1-30(7507D), 1-20(8520D))

This help should include 1-24(9650)


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com