Calibrate Radiant 1510

[RosemarysBaby]

Aloha 5.3.29 Radiant terms with XPE.
I had 1 terminal somehow go an inch out of calibration. Goto FOH calibration button, "Elodev not installed". I know that I have to go to Ibercfg and set the path yada, yada. Also, I know that the 1510 dosen't use Elo rather 3M. But when I go to either Programs or control panel and launch what I think is the correct interface I get in one case, the tagets with no touch response (I have to wait for the timeout). In another case I get the wizard with most buttons grayed out.

I have yet to calibrate a 1510.

It seems that Radiant not only embedded XP but the touch interface too! Any sugesstions?

 

[zahead31]

I just received the same error message on my 1520 terminal trying to calibrate it. The way I calibrated it was by going through the Start Menu to launch the Touchware program. Once the program launches, there is a calibrate button on the window that you can select with the space bar, or using the touch screen if your calibration isn't off by that much.

If I find the correct Calibration path to set within the POS, I will post.

 

[RosemarysBaby]

zahead
Thanks, but when I get to the Touchware program I do get the calibrate option. I then run it and get to to bulls eye screen at which time the touch screen becomes totally unresponsive (when it was already responsive just prior to). I then wait for the timeout bar to finish and I have my touchscreen back again.

I guess there's probably a conflict going on (IRQ) and that the Touchware I'm launching is maybe different from the one already resident in memory. Just guessing. Any further thoughts are appreciated.

 

[zahead31]

You are probably correct regarding the IRQ conflict. My apologies for the unhelpful response, I should have read your entire post!

Have you tried looking at the Device Manager? In the Device Manager on my 1520's, I have "P15XX Touch Screen Controller" listed under the Human Interface Devices group. Perhaps that will alert you of some conflict going on. Maybe an uninstall/reinstall of the device will correct your issue...

 

[RosemarysBaby]

Got it! Thanx zahead for pointing me in the right direction with Human Interface Devices group (driver indicating P15xx). I didn't think of looking there.

When the Radiant boots up, it splashes a Touchware logo/interface on the screen. So I was naturally trying to execute the Touchware program from the control panel. No good, I had to go to the P15xx (as you indicated) in the control panel and launch the tcalib.exe. Perfect.

Then, (for those of you who may need to know) edit the ibercfg in Aloha on the term and change the calibrate line to c:\P15xx\tcalib.exe.

 

[zahead31]

I am glad I could be of some help.

Thank you for including the calibrate path for the ibercfg file. I was getting the same error when trying to use the calibrate option through the FOH Functions. The string you provided did open a calibration tool (one I have never seen or used before), but for some reason it would not work. After some more investigation, I found this path:

C:\Program Files\Microtouch\touchWare\mtscal.exe /C

Having this path for the calibrate variable in ibercfg.bat opens a cabration tool that works on our terminals. I couldn't tell you why there appear to be three different utilities on these Radiant terminals, but at least one of them works!

 

[RosemarysBaby]

It's interesting that the path you used works, because my 1510's have absolutely no existence of Microtouch/touchware. And to further confuse things as I stated before, on boot up I get a big colorful TOUCHWARE splash on the screen.

Way to go radiant in keeping things just slightly confusing enough.