When I dial int the intrnet the page doesn't open saying unable to. I try going to another page from favorites and in the very top of the window (the blue area) this dnserror.htm shows up with shdoclc.dll. it doesn't say it's missing or corrupt...it's just there. I dnloaded the dll file to replace, but it said it couldn't create it. Anyway, I can't view pages on the net after i dial in.