C:\ not backing up on windows clients.

[borushni]

Hi,

At our site we have a Solaris 9 server runing Networker 7.0
and Windows XP client runing the same version of the client.

When the Group runs, all looks fine and I get a successful completion message. However, when I look at the save sets or the daemon.log, most of the clients report the following:

x: C:\ level=incr, 0 KB 00:00:03 0 files
x: SYSTEM STATE:\ level=full, 19 MB 00:00:40 15 files
x: SYSTEM DB:\ level=full, 6388 KB 00:00:17 9 files
x: SYSTEM FILES:\ level=skip, 0 KB 00:01:06 0 files
x: ASR:\ level=full, 1074 KB 00:00:32 11 files
x: index:x level=9, 38 KB 00:00:01 23 files

In other words c:\ is no backing up. Even if I set that client in its own group and set it to level=full it still reports as level=incr and nothing is backed up.

Any ideas?

Cheers

 

[605]

Sure it is backing up. This is what you can see yourself.

As you use the level incr(emental), could it just be that nothing has been backed up because nothing changed? - The result should be totally different when you run a full backup.

 

[wallace88]

Run the following to get a report of when the c drive was backed up and at what level:

mminfo -avot -c (client name) -N 'C:\' -r client,name,level,savetime,ssflags

From this output, find out when the last full backup was done.

If you were running the test backups from the nwadmin gui, then the group you use could be forcing it to be incremental backup if the last time the group was less than 24 hrs. (force incremental option).

To get around this, start the group from command line:

savegrp -l full -c (client) -v (group name)

 

[borushni]

Guys,

Thanks for the advice but i'm still getting nowhere. Even when I try the following command:

savegrp -l full -c (client) -v (group name)

the clinet reports as level full but still claims there are no only 2 files to backup from c:
Here is the out put

Sun StorEdge(TM) Enterprise Backup savegroup: (notice) xxxx completed, total 1
client(s), 0 Hostname(s) Unresolved, 0 Failed, 1 Succeeded.
Start time: Fri Aug 6 18:46:31 2004
End time: Fri Aug 6 18:47:32 2004

--- Successful Save Sets ---

* xxxxx:C:\ rcmd xxxxx, user xxxxx: `save -s xxxxx -g "xxxxx" -LL -f
- -m star-oki -l full -W 78 -N "C:\\" "C:\\"'
* xxxxx:C:\ save: ignored bad ASM argument '*.tmp' in file C:\Program
Files\Legato\nsr\tmp\sd000001
* xxxxx:C:\ C:* xxxxx:C:\ /
* xxxxx:C:\
xxxxx: C:\ level=full, 5 KB 00:00:15 2 files
* xxxxx:index savegrp: suppressed 54 lines of output
* xxxxx:index /nsr/index/xxxxx/db6/41123751.rec
* xxxxx:index /nsr/index/xxxxx/db6/411237f6.rec
* xxxxx:index /nsr/index/xxxxx/db6/4112381c.rec
* xxxxx:index /nsr/index/xxxxx/db6/411388d0.rec
* xxxxx:index /nsr/index/xxxxx/db6/41138970.rec
* xxxxx:index /nsr/index/xxxxx/db6/4113899a.rec
* xxxxx:index /nsr/index/xxxxx/db6/4113b94c.rec
* xxxxx:index /nsr/index/xxxxx/db6/4113b94b.rec
* xxxxx:index /nsr/index/xxxxx/db6/4113bb70.rec
* xxxxx:index /nsr/index/xxxxx/db6/4113b94a.rec
* xxxxxki:index /nsr/index/xxxxx/db6/4113b945.rec
* xxxxxki:index /nsr/index/xxxxx/db6/4113b999.rec
* xxxxx:index /nsr/index/xxxxx/db6/4113bdb6.rec
* xxxxx:index /nsr/index/xxxxx/db6/4113c1f7.rec
* xxxxx:index /nsr/index/xxxxxki/db6/4113c4cd.rec
* xxxxx:index /nsr/index/xxxxx/db6/
* xxxxx:index /nsr/index/xxxxx/
* xxxxx:index
xxxxx: index:xxxxx level=full, 3775 KB 00:00:01 70 files

As you can see under c:\ there are only 2 files. Clearly this is wrong. Why does it refuse the acknowledge the files under c?

Is it something to do with the directives. I'm just using the default out of the box NT standard directive.?

I'm confused!!!!

 

[605]

You may leave the directive field blank (if you check the Windows standard directive you will notice that it is empty.

1. It could have to do with access rights.
I hope you have not specified a user/password for your Windows client setup.
If you leave that empty, you should have all rights as system user.

2. C:\ has some hidden files and may confuse you.
May i suggest that you create a test directory to backup.
Then specifiy that directory as save set, like "C:\dummy"
Copy some simple (text) files in there.

3. On the Windows client, open the NW user GUI and try to backup these files first. This will prove that you actually
can backup these files. Then do the automatic backup by starting the group.

 

[ag100]

Hey - In addition to what 605 suggested, you can also try a manual save to see if you can get anywhere... On the client, type:

save -vvv -i -s backup_server c:
The reults from that could help. Also, what account is the "NetWorker Remote Exec Service" running under?

Good luck,

-ag100