Button Programming

[CarrierTech]

We have an 8730 with 9611 IP phones. I have an end user that wants to press one button and transfer a caller to her boss's voicemail. I know how to do it on a Partner System but is there a way with autodial or something to do it on a 9611 IP phone?

 

[JJacobs313]

I know I took over a phone system, and we have a virtual station that is called transfer to voice mail, with a cover path of 1, that will cover to voice mail after 1 ring. If I make an autodial button for x"transfer to VM" then #the extension voice mail I want, then it will transfer right to that persons VM. So example Transfer to vm station number is x1111, I want to autodial x4444's voice mail. Button would be autodial1111#4444.

Tested this and it worked. Hope this helps

"I am learning all the time. The tombstone will be my diploma." - Eartha Kitt

 

[JJacobs313]

I also tried to transfer a call with this autodial button, and left a voice mail, it worked.

"I am learning all the time. The tombstone will be my diploma." - Eartha Kitt