Bridged Appearnce to extension that isnt logged in R3.0

[shanebuss]

Everything is working great, except I'm trying to create a bridged appearance to an extension that isn't logged. Whenever i try to pick up the bridged appearance, i just get a beep.

I want the main line to be a full "user" with voicemail etc, but there will never be a phone plugged into it. I have bridged apperances to the main line on 3 phones but they dont ring/work unless i connect a phone to the main line.

Anyway around this or do i need to make a hunt group or something? thanks

 

[sizbut]

Assign a line ID to the line.

Set its incoming call route to the phantom user.

Set the real users to line appearance buttons, not bridged appearance buttons.

 

[redphone]

Try the hunt group option, route incoming calls to a hunt group an make the 3 phones members of the group and make the hunt type 'Group'. You can then route unaswered calls to VM just like it was a user.

 

[shanebuss]

this is what i did.. thanks!

 

[kristiandg]

It doesn't let you do that, unfortunatley. In our office, people have appearances for their analog modem lines so they can get on the line and ask someone to transfer them to a specific modem extension. I thought I could just create an appearance for the modem line's user. Yeah, that didn't work. Same deal; Beep. They don't let Bridged Appearances work when the user isn't logged in, if the phone is physically unplugged (even if assigned to a port), or a user that is used on an analog port.

Kris G.