bridged appearance issue

[eseibert]

I have the following issue:

I have an 800 number which rings to a DNIS of 8388. I have this setup as a bridged appearance on 8342. The call rings in fine, but the person is unable to transfer the call to a different extension. Any help or ideas appreciated. I am on a G3si. Thanks.

 

[1a22ip]

On the station form for the sets your are bridging to go to page 2 and set the following field to Y Auto Select Any Idle Appearance?

This should do the trick

ED

1a2 to ip I seen it all

 

[phoneguy55]

or add a second bridged appearance, that would work too.