BRI & DDI

[oldskoolindex]

I have a problem routing ddi's,

The system is an SOE 3.2sw with a BRI module, This is connected to BT ISDN2e P-P.

The isdn line has been converted from analogue so it has the old analog line number plus 2 single line DDI's
The wierd problem that I have is that in the incomming call route I put the 3 external numbers each to thier own unique destination they all ring to the same destination,
This same destination seems to be random in that they are delivered to whatever ddi I programmed last.
This is a new install and I have spoken to BT who assure me that the line and ddi's are configured correctly from thier end.

Any Ideas?

thanks

 

[jamie77]

you can check what BT are sending you with monitor.

Enable the ISDN options and make a call in on each of the DDI's and see what you get in the called_number field.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[jonlovjoy]

Are you sure BT are sending digits, it took me 2 weeks to get them to send some on a new install so I could route the fax and DDI range.

 

[oldskoolindex]

Hmmm. looking at the called_number, has nothing in it ().

Bt say "we are sending 6 digits to line" ,

what can I do?

I want to go to BT sales & the exchange with an AK.

 

[jamie77]

if called_number says nothing then BT are not sending you anything.

To be sure, get a Trend on there.

But I would shout at BT.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[ProviderReborn]

Bt are such a knightmare in my eyes. They are so tunnel vision orintated. Heaven forbid if a phone tech dares to suggest the fault lie with BT.



ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement (Aug 30th)

 

[jonlovjoy]

Try reporting it as a fault, with a bit of luck, you might even get to speak to an engineer.
On any system I have fitted, if I couldn't point DDI numbers at specific answer points,the problem has always been no digits being sent.

 

[jamie77]

It's never BT's fault!!!!! They are perfect!!!!!!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[mattKnight]

Jamie - Do I detect a note of sarcasm?

Take Care

Matt
If at first you don't succeed, skydiving is not for you.

 

[jamie77]

Moi?????

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!