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Booting problem

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conquer2006

conquer2006

Technical User
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I have Mitel 3300 MXe controller, when I power it on the controller will not load but all the three LED light will be on. Have used another hard drive with loaded software the same problem. The dual fim LED don't come up and cannot login to the controller too. Please anyone have idea what I should do.
 
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Plug in a serial cable to the Maintenance port and watch the boot sequence for errors. Sounds like it's not booting up, but you'll have to look at the maintenance port output to be able to diagnose it further.
 
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Download ZOC terminal emulation and configure for direct serial connection, 8N1 and Kermit. Use serial connection to RS-232 port on front of the 3300. Make the connection with ZOC and power on the 3300. You'll see what is happening during boot sequence. Sometimes, if the memory is bad, the controller cannot load the Flash image to continue boot and it will loop the process and go no further. Memory would be my first guess. If it gets past that stage and vxworks starts, press the spacebar three times, and type "c" at the vxworks prompt. hit enter and compare the boot parameters to those listed in the technician handbook. You can find them in the handbook by doing a search for "manual install". You'll see the list.
 
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Can't load boot file!!
this is what I am getting, I used another Hard drive still the same result.
 
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What do the boot parameters say? Might be it is set for partition4 and your replacement hard drive only has single load on partition1
 
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Which of the parrameters? I am not clear
 
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file name /partition(1 or 4)/Rtc8260
 
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MITEL SYSTEM ROM R2.1/1 Oct 31 2005 (103)

CCA Number : 56007690 RA.4
System Model : 00520001 F2000
CPU Model : 8280 R0a10
Reset Config : 04043640
Bus Clock (MHz) : 100
CPM Clock (MHz) : 250
Core Clock (MHz) : 450
Internal Memory Map : f0000000
Main Memory (MB) : 512
Local Memory (MB) : 0
Flash Memory (MB) : 2
MAC Address : 08000f270f28
POST Bypass : 0
Watchdog Bypass : 0
Slot Id : 0

Starting POST...

SDRAM CS1 Data Bit Walk 1.......
SDRAM CS1 Data Bit Walk 0................... PASSED
SDRAM CS2 Data Bit Walk 1................... PASSED
SDRAM CS2 Data Bit Walk 0................... PASSED
SDRAM CS1 Address Walk 1................... PASSED
SDRAM CS1 Address Walk 0................... PASSED
SDRAM CS2 Address Walk 1................... PASSED
SDRAM CS2 Address Walk 0................... PASSED

Starting vxWorks...












VxWorks System Boot


Copyright 1984-2002 Wind River Systems, Inc.





CPU: Mitel MMC-C PPC82XX F200
Version: VxWorks5.5.1
BSP version: 2.1/1
Creation date: Oct 31 2005, 16:54:57




Press <SPACE><SPACE><SPACE> to stop auto-boot AFTER countdown starts...
<7><6><5><4><3><2><1><0>
auto-booting...


boot device : ????motfcc
unit number : 0
processor number : 0
host name : bootHost
file name : Boot_Install
inet on ethernet (e) : 192.168.1.13:ffffff00
host inet (h) : 192.168.1.20
gateway inet (g) : 192.168.1.1
user (u) : ftp
ftp password (pw) : @
flags (f) : 0x0
other (o) : ???????FD?ixPartition

Can't load boot file!!


MITEL SYSTEM ROM R2.1/1 Oct 31 2005 (103)

CCA Number : 56007690 RA.4
System Model : 00520001 F2000
CPU Model : 8280 R0a10
Reset Config : 04043640
Bus Clock (MHz) : 100
CPM Clock (MHz) : 250
Core Clock (MHz) : 450
Internal Memory Map : f0000000
Main Memory (MB) : 512
Local Memory (MB) : 0
Flash Memory (MB) : 2
MAC Address : 08000f270f28
POST Bypass : 0
Watchdog Bypass : 0
Slot Id : 0

Starting POST...

SDRAM CS1 Data Bit Walk 1................... PASSED
SDRAM CS1 Data Bit Walk 0................... PASSED
SDRAM CS2 Data Bit Walk 1................... PASSED
SDRAM CS2 Data Bit Walk 0................... PASSED
SDRAM CS1 Address Walk 1................... PASSED
SDRAM CS1 Address Walk 0................... PASSED
SDRAM CS2 Address Walk 1................... PASSED
SDRAM CS2 Address Walk 0................... PASSED

Starting vxWorks...












VxWorks System Boot


Copyright 1984-2002 Wind River Systems, Inc.





CPU: Mitel MMC-C PPC82XX F2000
Version: VxWorks5.5.1
BSP version: 2.1/1
Creation date: Oct 31 2005, 16:54:57




Press <SPACE><SPACE><SPACE> to stop auto-boot AFTER countdown starts...
<7><6><5><4><3><2><1><0>
auto-booting...


boot device : ????motfcc
unit number : 0
processor number : 0
host name : bootHost
file name : Boot_Install
inet on ethernet (e) : 192.168.1.13:ffffff00
host inet (h) : 192.168.1.20
gateway inet (g) : 192.168.1.1
user (u) : ftp
ftp password (pw) : @
flags (f) : 0x0
other (o) : ???????FD?ixPartition

Can't load boot file!!


MITEL SYSTEM ROM R2.1/1 Oct 31 2005 (103)

CCA Number : 56007690 RA.4
System Model : 00520001 F2000
CPU Model : 8280 R0a10
Reset Config : 04043640
Bus Clock (MHz) : 100
CPM Clock (MHz) : 250
Core Clock (MHz) : 450
Internal Memory Map : f0000000
Main Memory (MB) : 512
Local Memory (MB) : 0
Flash Memory (MB) : 2
MAC Address : 08000f270f28
POST Bypass : 0
Watchdog Bypass : 0
Slot Id : 0

Starting POST...

SDRAM CS1 Data Bit Walk 1................... PASSED
SDRAM CS1 Data Bit Walk 0................... PASSED
SDRAM CS2 Data Bit Walk 1................... PASSED
SDRAM CS2 Data Bit Walk 0................... PASSED
SDRAM CS1 Address Walk 1................... PASSED
SDRAM CS1 Address Walk 0................... PASSED
SDRAM CS2 Address Walk 1................... PASSED
SDRAM CS2 Address Walk 0................... PASSED

Starting vxWorks...












VxWorks System Boot


Copyright 1984-2002 Wind River Systems, Inc.





CPU: Mitel MMC-C PPC82XX F2000
Version: VxWorks5.5.1
BSP version: 2.1/1
Creation date: Oct 31 2005, 16:54:57




Press <SPACE><SPACE><SPACE> to stop auto-boot AFTER countdown starts...
<7><6><5><4><3><2><1><0>
auto-booting...


boot device : ????motfcc
unit number : 0
processor number : 0
host name : bootHost
file name : Boot_Install
inet on ethernet (e) : 192.168.1.13:ffffff00
host inet (h) : 192.168.1.20
gateway inet (g) : 192.168.1.1
user (u) : ftp
ftp password (pw) : @
flags (f) : 0x0
other (o) : ???????FD?ixPartition

Can't load boot file!!
 
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It is trying to tranfer the files from an FTP server at 192.168.1.20 using a user name ftp with a password of @

motfcc is the command to start ftp client

the other should read FixPartition when manually installing software

Are you trying to install software? If so is your ftp server at 192.168.1.20 and have the files available?
 
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The bootline parameters are set for an upgrade. You will have to reset them to get the controller to boot.
 
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I want to do manual install on release 8.0
 
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The tech hand book has the procedure spelled out step by step. Follow it and you shouldn't have an issue.
 
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Copyright 1984-2002 Wind River Systems, Inc.





CPU: Mitel MMC-C PPC82XX F2000
Version: VxWorks5.5.1
BSP version: 2.1/1
Creation date: Oct 31 2005, 16:54:57




Press <SPACE><SPACE><SPACE> to stop auto-boot AFTER countdown starts...
<7><6><5><4><3><2><1><0>
auto-booting...


boot device : motfcc
unit number : 0
processor number : 0
host name : bootHost
file name : Boot_Install
inet on ethernet (e) : 192.168.1.13:ffffff00
host inet (h) : 192.168.1.20
gateway inet (g) : 192.168.1.1
user (u) : ftp
ftp password (pw) : @
flags (f) : 0x0
other (o) : FixPartition

Attached TCP/IP interface
Attaching network interface lo0... done.
Loading...
Error loading file: errno = 0x3c.
Can't load boot file!!


MITEL SYSTEM ROM R2.1/1 Oct 31 2005 (103)

CCA Number : 56007690 RA.4
System Model : 00520001 F2000
CPU Model : 8280 R0a10
Reset Config : 04043640
Bus Clock (MHz) : 100
CPM Clock (MHz) : 250
Core Clock (MHz) : 450
Internal Memory Map : f0000000
Main Memory (MB) : 512
Local Memory (MB) : 0
Flash Memory (MB) : 2
MAC Address : 08000f270f28
POST Bypass
Watchdog Bypass : 0
Slot Id : 0

Starting POST...

SDRAM CS1 Data Bit Walk 1................... PASSED
SDRAM CS1 Data Bit Walk 0................... PASSED
SDRAM CS2 Data Bit Walk 1................... PASSED
SDRAM CS2 Data Bit Walk 0................... PASSED
SDRAM CS1 Address Walk 1................... PASSED
SDRAM CS1 Address Walk 0................... PASSED
SDRAM CS2 Address Walk 1................... PASSED
SDRAM CS2 Address Walk 0................... PASSED

Starting vxWorks...












VxWorks System Boot


Copyright 1984-2002 Wind River Systems, Inc.





CPU: Mitel MMC-C PPC82XX F2000
Version: VxWorks5.5.1
BSP version: 2.1/1
Creation date: Oct 31 2005, 16:54:57




Press <SPACE><SPACE><SPACE> to stop auto-boot AFTER countdown starts...
<7><6><5><4><3><2><1><0>
auto-booting...


boot device : motfcc
unit number : 0
processor number : 0
host name : bootHost
file name : Boot_Install
inet on ethernet (e) : 192.168.1.13:ffffff00
host inet (h) : 192.168.1.20
gateway inet (g) : 192.168.1.1
user (u) : ftp
ftp password (pw) : @
flags (f) : 0x0
other (o) : FixPartition

Attached TCP/IP interface to motfcc0.
Attaching network interface lo0... done.
Loading...
Error loading file: errno = 0x3c.
Can't load boot file!!


MITEL SYSTEM ROM R2.1/1 Oct 31 2005 (103)

CCA Number : 56007690 RA.4
System Model : 00520001 F2000
CPU Model : 8280 R0a10
Reset Config : 04043640
Bus Clock (MHz) : 100
CPM Clock (MHz) : 250
Core Clock (MHz) : 450
Internal Memory Map : f0000000
Main Memory (MB) : 512
Local Memory (MB) : 0
Flash Memory (MB) : 2
MAC Address : 08000f270f28
POST Bypass : 0
Watchdog Bypass : 0
Slot Id : 0

Starting POST...

SDRAM CS1 Data Bit Walk 1................... PASSED
SDRAM CS1 Data Bit Walk 0................... PASSED
SDRAM CS2 Data Bit Walk 1................... PASSED
SDRAM CS2 Data Bit Walk 0................... PASSED
SDRAM CS1 Address Walk 1................... PASSED
SDRAM CS1 Address Walk 0................... PASSED
SDRAM CS2 Address Walk 1................... PASSED
SDRAM CS2 Address Walk 0................... PASSED

Starting vxWorks...












VxWorks System Boot


Copyright 1984-2002 Wind River Systems, Inc.





CPU: Mitel MMC-C PPC82XX F2000
Version: VxWorks5.5.1
BSP version: 2.1/1
Creation date: Oct 31 2005, 16:54:57




Press <SPACE><SPACE><SPACE> to stop auto-boot AFTER countdown starts...
<7><6><5><4><3><2><1><0>
auto-booting...


boot device : motfcc
unit number : 0
processor number : 0
host name : bootHost
file name : Boot_Install
inet on ethernet (e) : 192.168.1.13:ffffff00
host inet (h) : 192.168.1.20
gateway inet (g) : 192.168.1.1
user (u) : ftp
ftp password (pw) : @
flags (f) : 0x0
other (o) : FixPartition

Attached TCP/IP interface to motfcc0.
Attaching network interface lo0... done.
Loading...
Error loading file: errno = 0x3c.
Can't load boot file!!


MITEL SYSTEM ROM R2.1/1 Oct 31 2005 (103)

CCA Number : 56007690 RA.4
System Model : 00520001 F2000
CPU Model : 8280 R0a10
Reset Config : 04043640
Bus Clock (MHz) : 100
CPM Clock (MHz) : 250
Core Clock (MHz) : 450
Internal Memory Map : f0000000
Main Memory (MB) : 512
Local Memory (MB) : 0
Flash Memory (MB) : 2
MAC Address : 08000f270f28
POST Bypass : 0
Watchdog Bypass : 0
Slot Id

Starting POST...

SDRAM CS1 Data Bit Walk 1................... PASSED
SDRAM CS1 Data Bit Walk 0................... PASSED
SDRAM CS2 Data Bit Walk 1................... PASSED
SDRAM CS2 Data Bit Walk 0................... PASSED
SDRAM CS1 Address Walk 1................... PASSED
SDRAM CS1 Address Walk 0................... PASSED
SDRAM CS2 Address Walk 1................... PASSED
SDRAM CS2 Address Walk 0................... PASSED

Starting vxWorks...












VxWorks System Boot


Copyright 1984-2002 Wind River Systems, Inc.





CPU: Mitel MMC-C PPC82XX F2000
Version: VxWorks5.5.1
BSP version: 2.1/1
Creation date: Oct 31 2005, 16:54:57




Press <SPACE><SPACE><SPACE> to stop auto-boot AFTER countdown starts...
<7><6><5><4><3><2><1><0>
auto-booting...


boot device : motfcc
unit number : 0
processor number : 0
host name : bootHost
file name : Boot_Install
inet on ethernet (e) : 192.168.1.13:ffffff00
host inet (h) : 192.168.1.20
gateway inet (g) : 192.168.1.1
user (u) : ftp
ftp password (pw) : @
flags (f) : 0x0
other (o) : FixPartition

Attached TCP/IP interface to motfcc0.
Attaching network interface lo0... done.
Loading...
Error loading file: errno = 0x3c.
Can't load boot file!!


MITEL SYSTEM ROM R2.1/1 Oct 31 2005 (103)

CCA Number : 56007690 RA.4
System Model : 00520001 F2000
CPU Model : 8280 R0a10
Reset Config : 04043640
Bus Clock (MHz) : 100
CPM Clock (MHz)
Core Clock (MHz) : 450
Internal Memory Map : f0000000
Main Memory (MB) : 512
Local Memory (MB) : 0
Flash Memory (MB) : 2
MAC Address : 08000f270f28
POST Bypass : 0
Watchdog Bypass : 0
Slot Id : 0

Starting POST...

SDRAM CS1 Data Bit Walk 1................... PASSED
SDRAM CS1 Data Bit Walk 0................... PASSED
SDRAM CS2 Data Bit Walk 1................... PASSED
SDRAM CS2 Data Bit Walk 0................... PASSED
SDRAM CS1 Address Walk 1................... PASSED
SDRAM CS1 Address Walk 0................... PASSED

CCA Number
SDRAM CS2 Address Walk 1................... PASSED
System Model : 00520001 F2000
SDRAM CS2 Address Walk 0................... PASSEDR0a10
Reset Config

Starting vxWorks...












VxWorks System BootPM Clock (MHz) : 250


Copyright 1984-2002 Wind River Systems, Inc.
Internal Memory Map : f0000000





CPU: Mitel MMC-C PPC82XX F2000B) : 512
Version: VxWorks5.5.1B) : 0
BSP version: 2.1/1mory (MB) : 2
Creation date: Oct 31 2005, 16:54:57 : 08000f270f28




Press <SPACE><SPACE><SPACE> to stop auto-boot AFTER countdown starts...ass : 0
Slot Id : 0
<7><6>

S
[VxWorks Boot]: c

SD

'.' = clear field; '-' = go t
gateway inet (g) : 192.168.1.1
SDRAM CS2 Address
user (u) : ftp PASSED
ftp password (pw) (blank = use rsh): @CS2 Address Walk 0...................
flags (f) : 0x0
target name (tn) :...
startup script (s) : VxWo
other (o) : FixPartition motfcc


Copyright 1984-2002

[VxWorks Boot]: @, Inc.

boot device : motfcc





CPU: Mitel MMC-C PPC
unit number


boot device : ????mo
user (u) : ftp
unit number
ftp password (pw) : @
processor numbe
flags (f) : 0x0
host name
other (o) : motfcc
file name

Attached TCP/IP interface to motfcc0.
Core Clock (MHz) : 450
Internal Memory Map : f0000000
Main Memory (MB) : 512
Local Memory (MB) : 0
Flash Memory (MB) : 2
MAC Address : 08000f270f28
POST Bypass : 0
Watchdog Bypass : 0
Slot Id : 0

Starting POST...

SDRAM CS1 Data Bit Walk 1................... PASSED
SDRAM CS1 Data Bit Walk 0................... PASSED
SDRAM CS2 Data Bit Walk 1................... PASSED
SDRAM CS2 Data Bit Walk 0................... PASSED
SDRAM CS1 Address Walk 1................... PASSED
SDRAM CS1 Address Walk 0................... PASSED
SDRAM CS2 Address Walk 1................... PASSED
SDRAM CS2 Address Walk 0................... PASSED

Starting vxWorks...
 
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It looks as if the controller is unable to login to your ftp server. Are you able to log into the server?
 
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I cannot login to the 3300 MXe through the LAN port. I cannot ping it too but the activity light is on.
 
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Can you login to your ftp SERVER? The 3300 is the client. from a command line type "ftp 192.168.1.20" minus the quotes. Do you get a responce?
 
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Can you get to the FTP server from some other device? Because the controller can't, that's what it's telling you. Either your FTP server settings are hosed or you don't have network connectivity between the FTP server and the 3300.
 
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Please can you give me guideline for this FTP server
 
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check windows firewall (or any other) is switched off and also the user account 'ftp' with password '@' is set up within filezilla and the root directory is the folder containing the software and Boot_install file
 
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