Bold Underline Italics shortcuts and icons not working

[rjs]

This problem is document specific but is occuring to a user on a regular basis. Pressing the CTRL-U, B or I to get underline, bold or italics does not turn on/off that feature. Also, clicking the toolbar icon for those features does not seem to work either. You can select text and then bold, underline, etc. but not turn off/on while typing.

I've looked and looked and cannot find anything to fix this, including the common document corruption fixes. Pressing the CTRL, ALT + to show what is assigned to the keystroke and from where.

Help!!!

R.Sobelman

http://www.tracklogins.com

 

[xlhelp]

Do you have any macros that are in the document?

Member- AAAA Association Against Acronym Abusers

 

[rjs]

No. No macros, not keyboard assignments. The Ctrl + does not do subscript either. Totally frustrating.

R.Sobelman

http://www.tracklogins.com

 

[xlhelp]

Two things to try.

1
Tools, Customize, Toolbars tab.
Select each item that is checked and reset, one by one.

2
Rename normal.dot to see if problem goes bye bye.



Member- AAAA Association Against Acronym Abusers

 

[rjs]

Tried the reset. No luck. Normal.dot is not the issue. If I start a new blank document, I do not have the problem. As I mentioned at the beginning, the problem is document specific. But thanks. Any other ideas? I'll try anything.

BTW, I have the problem with this document on any machine I work on it from. Including one with Office XP and one with Office 2003.

R.Sobelman

http://www.tracklogins.com

 

[elsenorjose]

Create a new document, copy and paste the contents of this troublesome document, rename the old document, save the new document as the old document. Elegant? No. Effective? Most likely

 

[fumei]

If it is document specific, then it is...specific to that document. If it is specific to that document, then there is something IN that document (or the template it was created from) that is doing it.

I am curious. Can you share it? If there is nothing proprietary, could you let me see it?

myhandle at telus dot net

If it is document specific then elsenorjose's suggestion should get you a copy without this annoyance.

Gerry
My paintings and sculpture

 

[xlhelp]

Try this:
Go the very end of the doucment. Press delete and hold it for a few seconds (5 is too many). Then back space until the last character is deleted. Retype the last character. Save the doc. Open it again and see if problem persists.

Member- AAAA Association Against Acronym Abusers

 

[rjs]

I sent a "cleaned" copy which still exhibits the symptoms.

R.Sobelman

http://www.tracklogins.com

 

[rjs]

I really appreciate everyone's help and suggestions. So far, no luck. I did post a copy of the doc here if anyone wants to take a crack at it.

http://www.hpm.com/petitionprocess1.doc

R.Sobelman

http://www.tracklogins.com

 

[elsenorjose]

Worked for me. I had no problems using the toolbar OR the keyboard shortcuts.

 

[fumei]

Wow, that is very weird! I have never seen this. You are right. It acts differently in different places.

OK, this is a Style quirk, but...how I don't know why yet.

However, there is one behaviour that I don't recall seeing, or so I thought. Type along, then Ctrl-B. Yes Bold is turned on...BUT, it immediately makes all previous typed text (BEFORE the Ctrl-B) bold, as well as the NEXT word - as long as there is no spaces. If there are spaces the characters separated by spaces is not bolded.

Permitted Substances

go between words, but at the start of Substances, and type:
abskdfkfl (still not bold); Ctrl-B

Immediate Result: Permitted abskdfkflSubstances

The previous charcters are NOT selected. Why are they going Bold? Ctrl-B will make selected text Bold, but there is NO selected text!

BUT, if you go: abskdfkfl (still not bold); SPACE; Ctrl-B

Immediate Result: Permitted abskdfkfl Substances

With any additonal text entered Bold.

How bizarre! So yes, elsenorjose, the keyboard shortcuts, and toolbar buttons work...but they do not work like they normally do....I think. I don't recall this behaviour. I think of Ctrl-B as a toggle, and ONLY a toggle. Yet I just walked over to a co-worker's computer, and typed text, Ctrl-B and the previous charcters became bold. So, I guess I am wrong.

I tried Tools > Customize > Keyboard > Reset. It did not change anything.

I also notice that I now have Tools Customize Keyboard Shortcut on my Tools menu. This was not there before.

Hmmmm,.

Gerry
My paintings and sculpture

 

[elsenorjose]

Gerry,

This behavior is as I recall it. I never questioned it but if you start a new document and do the steps you mentioned, you'll notice the same behavior, at least I do in my Word install.

 

[fumei]

Me too. I never noticed before. However, there is still odd behaviour in the document, in that it acts differently, in different places. Why would that be?

Gerry
My paintings and sculpture

 

[626F62]

i had a quick look, i had no problems with it all the functions worked fine as far as i could see but im using Office 2007

i have no idea how to help sorry, good luck with it tho

 

[xlhelp]

No problems for mois either.

Member- AAAA Association Against Acronym Abusers

 

[rjs]

I tried saving it on Ofc 2007 format. No luck. I have been able to duplicate this with the template doc it was created with. Seems to happen after the first page, so I will start examining it from there. Perhaps something in the section break, footer or 2nd page header which has style-based field codes.

I guess we put this under the category of job security.

R.Sobelman

http://www.tracklogins.com

 

[rjs]

Found it!!!. There is a style-based field code in the header of the second page. It helps replicate an optional "re:" line from the first page. If the "re:" line is left blank, the problem is there after the first page. If the "re:" line is filled in, no problem.

That only took about 9+ hours of searching, testing, hair pulling, etc.

Thanks to all for the help and suggestiongs.

R.Sobelman

http://www.tracklogins.com