Blue Sceen and Printing Problem

[site4sure]

Hi,

I formated a friends computer and Win2K on there. Everythign went well. We then installed the USB Printer which is a HP Deskjet 932C. We downloaded the drivers and went through both installs, 1 with the setup.exe program and then through the printer dialog in the printers folder. Each one works, and when I print something it works, but then when I reboot, it blue screens. Then if I unplug the printer and reboot again, things are normal. Any help?

 

[lifto]

I have found that the best bet is to manually remove and re-install the printer drivers and not try to delete the printer fron the printers folder. Windows leaves a lot of file behind.

Read the following at microsoft.com

Microsoft Knowledge Base Article - 135406

 

[ato]

did you install sp3 on your win2k. try that first to if it's work.

 

[site4sure]

Hi,

Did the SP3 thing and no luck. I will try the other solution and see what M$ has to say. Ill get back to you on the turn out.