Hello All,
I have a blue pumpkin v4.6. the bp application and sql runs in the same box. every couple of days (sometimes 2 days, sometimes 1 week), the agents will be able to log in but cant see any data. Verint told me that I have reports that are running long that are overlapping the maintenance scripts and are creating deadlock. They have sent me several scripts to run but nothing seem to fix the problem. Has anybody experienced this or has an idea what would be causing this issue? Any suggestion would be appreciated.
ezncool
You cannot solve problems with the same
type of thinking that created them.
-Albert Einstein
I have a blue pumpkin v4.6. the bp application and sql runs in the same box. every couple of days (sometimes 2 days, sometimes 1 week), the agents will be able to log in but cant see any data. Verint told me that I have reports that are running long that are overlapping the maintenance scripts and are creating deadlock. They have sent me several scripts to run but nothing seem to fix the problem. Has anybody experienced this or has an idea what would be causing this issue? Any suggestion would be appreciated.
ezncool
You cannot solve problems with the same
type of thinking that created them.
-Albert Einstein