Sounds like someone is having a "issue" with callers. If the callee can stand losing his number for a week, move their DID to a new 500 that has a new RCO of 2 (change the existing RCO 2 to 55). Forward it to a new Phantom you create. Create the phantom that forwards to an DN that is not programmed.
After a week of listening to a set ring 55 times and then go to fast busy, the caller will quit calling.
Then put your user back to normal.
DocVic
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