Best practices: new email and CAL

[trojanman]

I create at least two or three new email addresses a month. Typically I just add a new user in AD and assign an email address to it then forward it to the appropriate person. Since the email address is actually just going to be forwarded to an existing mailbox I was wondering if I even have to create a new user, when I can just add the email address in the persons profile and save myself a CAL.

 

[58sniper]

If it's just another email address for an existing person, you SHOULDN'T create another user account. You should just add the additional email address to the existing users' AD account.

Pat Richard, MCSE MCSA:Messaging CNA
Want to know how email works? Read for yourself -

http://www.ietf.org/rfc/rfc2821.txt

 

[trojanman]

What about contacts? I have created a user customercare@ourdomain.com and mail for that user gets forwarded to a contact that I created for one of our clients. Do I need to do that or can I just add the email address to the clients list of email addresses?