newCRMuser
Vendor
I am trying to create tickler for reoccuring events so emails will be sent out when it gets closer to that event, what's the best way to set it up so all or certain contacts in CRM will get the email reminder?
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Best Practice use for CRM Tickler?
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One approach would be to write an event monitoring service that checks the CRM database every hour or so and watches for upcoming events and then can send reminder emails etc.
John O'Donnell
Microsoft Dynamics ISV Architect Evangelist
Microsoft Corporation
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John O'Donnell
Microsoft Dynamics ISV Architect Evangelist
Microsoft Corporation
Blog:
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