BCM50 second line to VM attendant phone chirps every call 1

[polskifacet]

Hey Guys,

Have 2 issues I can't figure out on a BCM50.

First the attendant phone chirps on every call coming in even though I have Auto Attendant set to 0 rings.

Second is when i am using my phone and another person calls my number, both my phone (rings another line) and the attendants phone rings, can I make those second calls go straight to my VM?

 

[snowman50]

remove the line ringing from the attn extn phone.
The phone is ringing as the AA answers it thus you hear the chirp as AA answers.

Set your extn capabilites DND to Yes. ( to prevent the 2nd call ringing)
Then set Call fwd on busy to voicemail so as the call goes to your mailbox when you are busy.

 

[polskifacet]

Took the attendant phone off of my main target line and it fixed both issues. Chirp is gone and then second incoming call still rings my phone but the attendant phone doesn't ring and it goes to VM after 4 rings. Ill probably leave it this way. Thanks!

 

[curlycord]

Target is maybe on your phone too?.



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curlycord

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