bcm hdd replacment

[madasahat]

we have a bcm 400 witch has had a hdd fail can we replace it with a normal hdd and then reload the softwhere or do we have to buy a nortel drive??? and if we can reload where do we get the softwhere from?

 

[MagnaRGP]

1. Any 20+gig drive will work unless you want to upgrade to 4.0 down the road.
2. You need to obtain the BCM Image Tool (BiT) and software images. All 3.7 and newer machines shipped with the image disks. They can be purchased from Nortel or downloaded for free if you have Nortel site access.
3. If you search the forum, you will find many posts with Norton Ghost parameters that will save you from having to buy the BiT. I for one won't go that route as the BiT is only about $200.
4. To use the BiT, you need the system id and Unique ID (LAN 2 MAC address) which Nortel will use to generate an Unlock code for free (Nortel Attributable).

Or, go to your vendor and purchase a pre-programmed drive and they can reprogram your VoiceMail etc.

 

[acewarlock]

May I ask how you know the HD is bad?

 

[madasahat]

its odd what happand we upgraded a ver 3.7 to ver 4 all was ok for a week or 2 then the cust had a powercut and now when it boots all you get is a red power light on?? we have changed psu and temephone card you can accsess it via a web brouser but elemant manager will not talk to it and you canot telnet onto the hdd

 

[MagnaRGP]

telnet access was removed in 4.0 and locked down to Nortel Support only.

Try putting a computer onto LAN2 directly and see if you can re-download element mangler

 

[cook1082]

Try TELSET to VM.

 

[acewarlock]

Try putting a computer onto LAN2 directly and see if you can re-download element mangler"

To connect directly you need a crossover cable.