BCM Backup to BCM 2

[foneman1]

Is there an advantage or disadvantage of backing up the BCM to it self, I see that the system give you that option when you do an immediate back up, but not sure what good does it do. Thank you.

 

[Dasheen]

If HD fails, u have no backup to restore to the new one if u replace it.

 

[foneman1]

Good point, that is why I never used it. The reason for my question is I made some programming changes on BCM50, and every time the system rebooted all the programming changes that I made changes back to the way it was before the changes were made. and that happen 3 times. I finally after making the changes again backed up the system to it self and it fixed the problem. Not sure why. Thanks.

 

[snowman50]

I think you answered the question yourself.
If you make changes always do a backup to the bcm hard drive so if at a later date the the information is lost you can at least do a restore from the last back up.

Its no good if the hard drive fails, but atleast there is something there if configuration is corrupt or lost.

 

[Dasheen]

foneman: I've never encountered that before. Was your system up to date w/ the latest patches? Your issue isn't normal. System reboot, shouldn't cause you to lose any programming.

 

[foneman1]

The patches are up to date. My thinking is someone made a backup BCM to BCM before the changes were made, and for some reason the system is loading the backup data base during reboot. The system might be corrupt, but what would happen if there was no backup on hard drive, and It seems like the system looks for it in case of a failure. Thanks.

 

[Deweyhumbolt]

Yes, there is an advantage to backing up to the E drive. Twice I've had customers think they want to try some programming changes. They went to the Copy area and thought that Copy All meant copying everything on that set. Really, now every telephone in the company that had it's own DID is a copy of one set. Bummer.

Emergency site visit, backup from E drive. Your a hero, and they're a zero. I always backup to E drive before I leave an install. Yes, you lose the hardrive you lost the backup. Then backup to some other media. This is an easy interim step that could save you.

Adversity is Opportunity

 

[telcodog]

Couldn't agree more with Dewey. I do the same thing. Before I leave, I always first backup to the E drive, then I do one to my PC which in turn gets upladed to our company servers for safe keeping.

 

[SupportDude]

foneman1 ...
I would suspect your issue is with Element Manager, not the BCM50.

FYI ...
When you perform any backup on a 50, the system automatically places that same backup on the HDD.

-SD-

http://www.mysupportguy.net

 

[bequi]

foneman1, we have the same problems with partial loss of configuration.

You could see if you have installed the BCM050.R200.112-CORE-2.1-1.1 or later?
(The version of Core-tlephony should be 42.03.18.8 or higher)
On readme of the patch you can read:
"1. Partial loss of Telephony Programming post Power cut Loss of recently configured core telephony data may occur following a coretel restart.
Q01685795"

I'm triying to prove this solution, but our "lab-center" is too busy.

Thanks in advanced.

 

[foneman1]

Thanks bequi, the system that i have has 1.0 software, up to date on patches. Thanks.

 

[bequi]

Sorry i'm not work with 1.0 version.
But if nortel has fixed on version 2.0 (april 2008), is possible that they had fixed on previous version.

Thanks for you answer, and good luck .

 

[foneman1]

This patch fixes this problem.
BCM050.R300.SU.SYSTEM-130_BCM50_3.0.

-- Partial loss of Telephony Programming post Power cut
Loss of recently configured core telephony data may occur following a
coretel restart.
Q01685795-03



I had this problem with 2.0 and 3.0. I have not seen a patch for 2.0, Yet.

 

[foneman1]

Sorry, BCM050.R200.112-CORE-2.1-1.1 fixes 2.0. Thanks.