Basic User license in Virtual Grace mode expire soon

[George FA]

I have Server Edition licensed via standalone WebLM, everything fine and works but...
SSA reports that 247 Basic User licences are in Virtual Grace mode so, they expire soon. I have no idea how it happened and why as we never sold or by Basic User licenses they are always there by default in the solution.

Anybody have met this? What may happen when they expire? Any idea why this could happen?

 

[hibroth]

I suppose your have a R11.0 release on your Server Edition. Basic Users do not need licenses at all, this is SURE, if my memory is not collapsing that was a well known bug on the early R11.0 System Status application, you can check it all easily by installing the latest Manager Suite, anyway I would suggest you to check with the Avaya support

 

[ipohead]

I think Basic Users were only for the cloud solution so in theory should not affect server edition.

Let us know how you get on.