Basic Outoing Short Codes Overview 1

[Scodaddyo]

I had training on the IPO way back when it was on version 3.

I have put in new 6.0 system a few years ago.

Can someone please post a brief overview on what I need put into the ARS, Shortcodes, and User Short Codes?

System Overview: Newest version of IPO version 8. The client has a full PRI with 40 or so numbers. We are looking for each user to send different outgoing caller id.

I just need a refresher on the [9]N; and the Nsi and the outgoing CLI. What needs to be in the ARS and short codes in terms of secondary dial tone.

Thanks.!

 

[kholladay]

Nothing is needed beyond the default settings. If you have an entry in the Incoming Call Route (ICR) that is a full telephone number (TN) then that TN will be sent anytime the user makes an outbound call on a PRI. DO NOT EVER create ICR with only the routing digits, always put in the entire TN.

Kyle Holladay / IPOfficeHelp.com
ACSS/ACIS/APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[Scodaddyo]

So, the main problem I have is we are using new DIDs for the incoming call route for each user. The exisiting numbers are going to go to hunt groups. Its the incoming hunt groups numbers that the users need to use for their outgoing caller id.

So I think I will need to put in some sort of short code for each user.

Thanks.

-Scott

 

[kholladay]

WOW what a pain in the arse. Well you can just about throw everything you learned in your 3.x class out the window. Forget about [9] and you'll never again use a ; in a user nor system short code. These were outdated several versions ago, before your 6.0 install in fact.

Are you lucky enough to have the extensions match any part of the old DIDs?

Kyle Holladay / IPOfficeHelp.com
ACSS/ACIS/APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[Scodaddyo]

The extensions don't really match.

This may be a pain, but it really will help this company function much much more efficiently.

So, can someone please post the code to go into the user short code so I can make this happen?

I just want to make sure I get this working correctly the first time around.

Thanks so much for the help!!!!

 

[kholladay]

Well then you are in for some work.

You COULD do it using user short codes such as
9N; Dial3K1 NSi<TN> where <TN> is the DID (i.e. NSi3035551212)
But the fact that you have a ; in the user short code causes funky delays in other things

I would suggest instead, but this is just me.
Create a unique ARS table for each user
N; Dial3K1 NSi<TN>

Then create a user short code in each user that points 9N (no to that appropriate ARS table.

Kyle Holladay / IPOfficeHelp.com
ACSS/ACIS/APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[Scodaddyo]

Creating the ARS per extension seems to be the easiest method.

I will give that a try.

Does anyone else have any other suggestions or tips?

Thanks.

 

[Scodaddyo]

I don't see how to select the ARS in the user short code. Thanks.

 

[kholladay]

It is in the Line field.

Kyle Holladay / IPOfficeHelp.com
ACSS/ACIS/APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[tlpeter]

why not one ARS with N dial N and user shortcodes?


BAZINGA!

I'm not insane, my mother had me tested!

 

[amriddle01]

Indeed, no need for an ARS for every user, send number settings in user shortcodes are honoured within ARS unless you overwrite it

 

[kholladay]

But again as I said, which our good friends across the pond wouldn't know because I do not believe they use the dial delay time. If you put a short code under the user which has a ; it will cause a delay in everything you dial.

Kyle Holladay / IPOfficeHelp.com
ACSS/ACIS/APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[tlpeter]

I never use a ; under user shortcodes.
It is not needed.

BAZINGA!

I'm not insane, my mother had me tested!

 

[Scodaddyo]

So, we stand at putting just a short code into each user telling the system what their outgoing CID will be.

So:
Code: 9N
Feature: Dial3K1 (For a pri)
Number: NSi202xxxxxxx
Line: 0 (For PRI)


So just change up that number for each users outgoing CID?

Also, do I need to put a short code in for the secondary dial tone when a user just hits 9.

Thanks.

 

[kholladay]

It would be here as we do not use count in the US. Thus the delay timer, initiated by ; is required to figure if the user is dialing an extension or a 7, 10 or 11 digit number.

Kyle Holladay / IPOfficeHelp.com
ACSS/ACIS/APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[Scodaddyo]

I am on site now and starting to test out the programming.

How does my above look?

Should the ARS have dial3k1 for all of the short codes?

Right now when I hit 9, it says busy.

Looks like I'm missing a basic short code somewhere just to get things started.

Thanks.

Sorry to be acting like such a newbie!

 

[kholladay]

Well 9=busy is not good. Can you post Monitor?

http://www.ipofficehelp.com/HOWTO_ConfigureMonitorComprehensive.aspx#PRITroubleshoot

Kyle Holladay / IPOfficeHelp.com
ACSS/ACIS/APSS Avaya SME Communications
APDS Avaya Data
MCP/MCTS Exchange 2007/2010
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[Scodaddyo]

I know I'm just missing one or two basic ARS short codes or normal short codes.

Maybe I messed up the actual users short code.


********** Warning: TEXT Logging to File STOPPED on 20/6/2012 14:52:55 **********
2158719mS PRN: Monitor Started IP=192.168.2.33 IP 500 V2 8.0(43) 00E00707255F
(IP Office: Supports Unicode, System Locale is enu)
2158719mS PRN: LAW=U PRI=1, BRI=0, ALOG=4, ADSL=0 VCOMP=10, MDM=0, WAN=0, MODU=0 LANM=0 CkSRC=5 VMAIL=1(VER=2 TYP=3) CALLS=0(TOT=7)
2162919mS PRN: +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
2162919mS PRN: + loader: 1.32
2162919mS PRN: + cpu: id 12 board 4 pld 25 type c10 options ac02
2162919mS PRN: + cpu: sn 12WZ12600RMK
2162919mS PRN: + fpga: id 1 issue 0 build 827
2162919mS PRN: +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
2162919mS PRN: ++++++++++++++++++++ LIST OF MODULES ++++++++++++++++++++
2162920mS PRN: +------------------------------------------------------------
2162920mS PRN: + Slot 1: Base COMBO6210 Board=0x02 PLD=0x04
2162920mS PRN: + Mezzanine ATM4 Board=0x08 PLD=0x07
2162920mS PRN: +------------------------------------------------------------
2162920mS PRN: + Slot 2: Base DIGSTA8 Board=0x13 PLD=0x06
2162920mS PRN: + Mezzanine PRIS U Board=0x03 PLD=0x0a
2162920mS PRN: +------------------------------------------------------------
2162921mS PRN: + Slot 3: Base NONE
2162921mS PRN: + Mezzanine NONE
2162921mS PRN: +------------------------------------------------------------
2162921mS PRN: + Slot 4: Base NONE
2162921mS PRN: + Mezzanine NONE
2162921mS PRN: +------------------------------------------------------------
2162921mS PRN: +++++++++++++++++ END OF LIST OF MODULES +++++++++++++++
2162921mS PRN: +++++++++++++++++ LIST OF MEMORY CARDS ++++++++++++++++++
2162922mS PRN: +------------------------------------------------------------
2162922mS PRN: + System SD Card: MNTD
2162922mS PRN: + CID Register: 0x02544d534430344761b0b39b1e00b88d
2162922mS PRN: + CSD Register: 0x400e00325b5900001d877f800a400051
2162922mS PRN: + SCR Register: 0x02b5800026028302
2162923mS PRN: + OCR Register: 0xc0ff8000
2162924mS PRN: + Status Register: 0x000000000200000002029004005a
2162924mS PRN: +------------------------------------------------------------
2162924mS PRN: + Optional SD Card: UMNT
2162924mS PRN: +------------------------------------------------------------
2162925mS PRN: ++++++++++++++ END OF LIST OF MEMORY CARDS +++++++++++++
2162925mS PRN: ++++++++++++++++++++ MEMORY CAPTURE +++++++++++++++++++++
2162925mS PRN: +------------------------------------------------------------
2162925mS PRN: + 0x00000002, 0x00000000, 0x00000000, 0x0000000e, 0x00000000
2162925mS PRN: + 0x00000002, 0x00000000, 0x0000000e, 0x00000000, 0x00000000
2162925mS PRN: + 0x00000000, 0x00000001, 0x00000000, 0x0000000e, 0x00000000
2162925mS PRN: + 0x00000000, 0x00000000, 0x00000000, 0x00000000, 0x00000000
2162926mS PRN: + 0x00000000, 0x00000000, 0x00000000, 0x00000000, 0x00000000
2162926mS PRN: + 0x00000000, 0x00000000, 0x00000000, 0x00000000, 0x00000000
2162926mS PRN: + 0x00000000, 0x00000000, 0x00000000, 0x00000000, 0x00000000
2162926mS PRN: + 0x00000000, 0x00000000, 0x00000000, 0x00000000, 0x00000000
2162926mS PRN: + 0x00000000, 0x4fe1df8b, 0xc1e08ee5, 0xdb7439cf, 0x06a219bc
2162926mS PRN: +------------------------------------------------------------
2162926mS PRN: +++++++++++++++++ END OF MEMORY CAPTURE ++++++++++++++++
2164639mS CMCallEvt: 0.1021.0 -1 BaseEP: NEW CMEndpoint f5270cfc TOTAL NOW=1 CALL_LIST=0
2164639mS CMCallEvt: 0.1021.0 -1 Nate Edelstein.-1: NEW CMExtnEndpoint f5270cfc, Name=Nate Edelstein, Extn=201, Phys Extn=201
2164639mS CMCallEvt: CREATE CALL:8 (f5270810)
2164639mS CMCallEvt: 0.1022.0 -1 BaseEP: NEW CMEndpoint f526f34c TOTAL NOW=2 CALL_LIST=0
2164641mS CMExtnEvt: Nate Edelstein: CMExtnHandler::SetCurrent( id: 0->1021 )
2164642mS CMExtnRx: v=201, p1=0
CMSetup
Line: type=DigitalExtn 2 Call: lid=0 id=1021 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[201] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
IE CMIECallingPartyName (110)(Type=CMNameDefault) name=Nate Edelstein
2164642mS CMCallEvt: 0.1021.0 8 Nate Edelstein.0: StateChange: END=A CMCSIdle->CMCSDialInitiated
2164642mS CMExtnEvt: v=1 State, new=Dialling old=Idle,0,0,Nate Edelstein
2164642mS CMTARGET: 0.1021.0 8 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=201 dir=out complete=0 ses=0
2164643mS CMTARGET: 0.1021.0 8 Nate Edelstein.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0
2164643mS CMCallEvt: 0.1021.0 8 Nate Edelstein.0: StateChange: END=A CMCSDialInitiated->CMCSDialling
2164644mS CMExtnTx: v=201, p1=0
CMSetupAck
Line: type=DigitalExtn 2 Call: lid=0 id=1021 in=0
BChan: slot=0 chan=1
Timed: 20/06/12 14:52
2164645mS CD: CALL: 0.1021.0 BState=Idle Cut=1 Music=3.0 Aend="Nate Edelstein(201)" (0.1) Bend="" [] (0.0) CalledNum= () CallingNum=201 (Nate Edelstein) Internal=1 Time=6 AState=DialInitiated
2164646mS CMMap: a=0.1 b=0.0 D1
2164908mS RES: Wed 20/6/2012 14:52:52 FreeMem=62070192(2) CMMsg=3 (4) Buff=5200 949 999 7288 5 Links=6819
2164908mS RES2: IP 500 V2 8.0(43) Tasks=43 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=53 Poll=0 Ready=1 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=1 TCP=15 TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
2165702mS PRN: 201: Digit Pressed 9
2165702mS CMExtnRx: v=201, p1=0
CMInformation
Line: type=DigitalExtn 2 Call: lid=0 id=1021 in=0
Called[9] Type=Default (100) Reason=CMDRdirect
2165703mS CMTARGET: 0.1021.0 8 Nate Edelstein.0: Setting Hard Timer 4000
2165703mS CMTARGET: 0.1021.0 8 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party=9 sub= calling=201 dir=out complete=0 ses=0
2165703mS CMTARGET: 0.1021.0 8 Nate Edelstein.0: ADD TARGET (N): number=9 type=100 depth=1 nobar=1 setorig=1 ses=0
2165703mS CMTARGET: 0.1021.0 8 Nate Edelstein.0: USER SC: 9 2 sc=type=Dial3K1 code=9N, num=Nsi2025370006
2165704mS CMARS: FindActiveARSByGroupID GroupID=0 - Not Found
2165704mS CMLRQ: FindActiveLRQByGroupID GroupID=0 - Not Found
2165704mS CMCallEvt: 0.1023.0 -1 BaseEP: NEW CMEndpoint f5266f18 TOTAL NOW=3 CALL_LIST=1
2165705mS CMTARGET: ISDN BChannel 23: in-service check = 1
2165705mS CMTARGET: ISDN BChannel 23: in-service check = 1
2165707mS CMTARGET: DIAL LINE: 8 GROUP = 0 SUCCESS = f5266f18
2165707mS CMTARGET: 0.1021.0 8 Nate Edelstein.0: CancelTimer CMTCDelayedProcessing
2165707mS CMTARGET: 0.1021.0 8 Nate Edelstein.0: INITIAL TARGETING SUCCEEDED
2165707mS CMTARGET: 0.1021.0 8 Nate Edelstein.0: GetNoAnswerTimer:15
2165708mS CMCallEvt: 0.1022.0 8 TargetingEP: StateChange: END=B CMCSIdle->CMCSOffering
2165709mS CMCallEvt: 0.1023.0 8 Q931 Trunk:5 CHAN=23: StateChange: END=T CMCSIdle->CMCSOffering
2165710mS PRN: Setting configured voice gain for ch 23.
2165710mS CMLineTx: v=5
CMSetup
Line: type=Q931Line 5 Call: lid=0 id=1023 in=0
Called[] Type=National (2) Reason=CMDRdirect Calling[2025370006] Type=National Plan=ISDN
BC: CMTC=3K1Audio CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=0 chan=23
Timed: 20/06/12 14:52
Locale: enu
2165710mS CD: CALL: 0.1021.0 BState=Idle Cut=0 Music=0.0 Aend="Nate Edelstein(201)" (0.1) Bend="Line 5" [Line 5] (0.0) CalledNum=9 () CallingNum=201 (Nate Edelstein) Internal=0 Time=1071 AState=Dialling
2165711mS ISDNL3Evt: v=5 stacknum=5 State, new=Initiated, old=NullState id=1023
2165712mS CMMap: a=0.1 b=0.0 D0
2165751mS ISDNL3Evt: v=5 stacknum=5 State, new=NullState, old=Initiated id=1023
2165752mS CMLineRx: v=5
CMReleaseComp
Line: type=Q931Line 5 Call: lid=0 id=1023 in=0
BChan: slot=0 chan=23
Cause=96, Mandatory information element missing
2165752mS CMCallEvt: 0.1022.0 8 TargetingEP: RequestEnd 0.1023.0 8 Q931 Trunk:5 CHAN=23
2165752mS CMTARGET: 0.1021.0 8 Nate Edelstein.0: CancelTimer CMTCNoAnswerTimeout
2165752mS CMCallEvt: 0.1022.0 -1 BaseEP: DELETE CMEndpoint f526f34c TOTAL NOW=2 CALL_LIST=1
2165753mS CMCallEvt: 0.1023.0 8 Q931 Trunk:5 CHAN=23: StateChange: END=B CMCSOffering->CMCSCompleted
2165754mS CMLOGGING: CALL:2012/06/2014:52,00:00:00,000,201,O,,9,NateEdelstein,,,0,,""n/a,0
2165755mS CD: CALL: 0.1021.0 BState=Disconnecting Cut=0 Music=0.0 Aend="Nate Edelstein(201)" (0.1) Bend="Line 5" [Line 5] (3.24) CalledNum= () CallingNum=201 (Nate Edelstein) Internal=0 Time=1116 AState=Dialling
2165755mS CD: CALL: 0.1021.0 Deleted
2165756mS CMExtnEvt: Nate Edelstein: CALL LOST (CMCauseMissingMandatoryIE)
2165756mS CMExtnEvt: Nate Edelstein: Extn(201) Calling Party Number(201) Type(CMNTypeInternal)
2165756mS CMCallEvt: 0.1021.0 -1 Nate Edelstein.0: StateChange: END=X CMCSDialling->CMCSCompletedTone
2165756mS CMExtnEvt: v=1 State, new=CMESCompleted old=Dialling,0,0,Nate Edelstein
2165757mS CMCallEvt: 0.1023.0 -1 Q931 Trunk:5 CHAN=23: StateChange: END=X CMCSCompleted->CMCSDelete
2165757mS CMCallEvt: END CALL:8 (f5270810)
2165758mS CMTARGET: ISDN BChannel 23: in-service check = 1
2165759mS CMTARGET: ISDN BChannel 23: in-service check = 1
2165759mS CMCallEvt: 0.1023.0 -1 BaseEP: DELETE CMEndpoint f5266f18 TOTAL NOW=1 CALL_LIST=0
2165760mS CMMap: a=21.8 b=0.0 DTMF::AllocateRAS allocated CMRTTonegen resource busy 7, total 8
2165760mS CMMap: a=21.8 b=1.255 T
2165760mS CMMap: a=21.8 b=0.1 M2
2170141mS CMExtnRx: v=201, p1=0
CMReleaseComp
Line: type=DigitalExtn 2 Call: lid=0 id=1021 in=0
2170141mS CMCallEvt: 0.1021.0 -1 Nate Edelstein.0: StateChange: END=X CMCSCompletedTone->CMCSCompleted
2170141mS CMExtnEvt: v=1 State, new=PortRecoverDelay old=CMESCompleted,0,0,Nate Edelstein
2170141mS CMExtnEvt: Nate Edelstein: CALL LOST (CMCauseForceClear)
2170142mS CMExtnEvt: Nate Edelstein: Extn(201) Calling Party Number(201) Type(CMNTypeInternal)
2170142mS CMExtnEvt: Nate Edelstein: CMExtnHandler::SetCurrent( id: 1021->0 )
2170142mS CMCallEvt: 0.1021.0 -1 Nate Edelstein.-1: StateChange: END=X CMCSCompleted->CMCSDelete
2170142mS CMTARGET: 0.1021.0 -1 BaseEP: ~CMTargetHandler f52695fc ep f5270cfc
2170143mS CMCallEvt: 0.1021.0 -1 BaseEP: DELETE CMEndpoint f5270cfc TOTAL NOW=0 CALL_LIST=0
2170144mS CMMap: a=21.8 b=0.1 M0
2170145mS CMMap: a=21.8 b=0.0 T0
2170145mS CMMap: a=21.8 b=0.0 DTMF::~DTMF freed CMRTTonegen resource busy 5, total 8
2170408mS RES: Wed 20/6/2012 14:52:57 FreeMem=62093192(2) CMMsg=3 (4) Buff=5200 952 999 7288 5 Links=6823
2170408mS RES2: IP 500 V2 8.0(43) Tasks=43 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=54 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=1 TCP=15 TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
2170553mS PRN: Created WAV file MOH Source 1
2170877mS PRN: Loading HoldMusic.wav from ipaddr=255.255.255.255
2171086mS PRN: WAV Hold Music HoldMusic.wav failed to load
2171086mS PRN: Deleted WAV file MOH Source 1
2172142mS CMExtnEvt: Nate Edelstein: Recover Timer reason=CMTRWrapUp
2172142mS CMExtnEvt: v=1 State, new=Idle old=PortRecoverDelay,0,0,Nate Edelstein
2172143mS CMExtnTx: v=201, p1=0
CMVoiceMailStatus
Line: type=DigitalExtn 2 Call: lid=0 id=-1 in=0
Called[Nate Edelstein Msgs=0 Old=0 Sav=0] Type=Default (100) Reason=CMDRdirect Calling[00000000] Type=Default Plan=Default
Display [Nate Edelstein Msgs=0]
Timed: 20/06/12 14:52
2175640mS CMCallEvt: 0.1024.0 -1 BaseEP: NEW CMEndpoint f5270cfc TOTAL NOW=1 CALL_LIST=0
2175640mS CMCallEvt: 0.1024.0 -1 Nate Edelstein.-1: NEW CMExtnEndpoint f5270cfc, Name=Nate Edelstein, Extn=201, Phys Extn=201
2175641mS CMCallEvt: CREATE CALL:9 (f5270810)
2175641mS CMCallEvt: 0.1025.0 -1 BaseEP: NEW CMEndpoint f526f34c TOTAL NOW=2 CALL_LIST=0
2175643mS CMExtnEvt: Nate Edelstein: CMExtnHandler::SetCurrent( id: 0->1024 )
2175643mS CMExtnRx: v=201, p1=0
CMSetup
Line: type=DigitalExtn 2 Call: lid=0 id=1024 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[201] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
IE CMIECallingPartyName (110)(Type=CMNameDefault) name=Nate Edelstein
2175643mS CMCallEvt: 0.1024.0 9 Nate Edelstein.0: StateChange: END=A CMCSIdle->CMCSDialInitiated
2175643mS CMExtnEvt: v=1 State, new=Dialling old=Idle,0,0,Nate Edelstein
2175644mS CMTARGET: 0.1024.0 9 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=201 dir=out complete=0 ses=0
2175644mS CMTARGET: 0.1024.0 9 Nate Edelstein.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0
2175645mS CMCallEvt: 0.1024.0 9 Nate Edelstein.0: StateChange: END=A CMCSDialInitiated->CMCSDialling
2175645mS CMExtnTx: v=201, p1=0
CMSetupAck
Line: type=DigitalExtn 2 Call: lid=0 id=1024 in=0
BChan: slot=0 chan=1
Timed: 20/06/12 14:53
2175646mS CD: CALL: 0.1024.0 BState=Idle Cut=1 Music=3.0 Aend="Nate Edelstein(201)" (0.1) Bend="" [] (0.0) CalledNum= () CallingNum=201 (Nate Edelstein) Internal=1 Time=5 AState=DialInitiated
2175647mS CMMap: a=0.1 b=0.0 D1
2175908mS RES: Wed 20/6/2012 14:53:03 FreeMem=62070192(2) CMMsg=3 (4) Buff=5200 953 999 7288 5 Links=6819
2175908mS RES2: IP 500 V2 8.0(43) Tasks=43 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=54 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=1 TCP=15 TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
2176665mS PRN: 201: Digit Pressed 9
2176666mS CMExtnRx: v=201, p1=0
CMInformation
Line: type=DigitalExtn 2 Call: lid=0 id=1024 in=0
Called[9] Type=Default (100) Reason=CMDRdirect
2176666mS CMTARGET: 0.1024.0 9 Nate Edelstein.0: Setting Hard Timer 4000
2176666mS CMTARGET: 0.1024.0 9 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party=9 sub= calling=201 dir=out complete=0 ses=0
2176666mS CMTARGET: 0.1024.0 9 Nate Edelstein.0: ADD TARGET (N): number=9 type=100 depth=1 nobar=1 setorig=1 ses=0
2176667mS CMTARGET: 0.1024.0 9 Nate Edelstein.0: USER SC: 9 2 sc=type=Dial3K1 code=9N, num=Nsi2025370006
2176667mS CMARS: FindActiveARSByGroupID GroupID=0 - Not Found
2176667mS CMLRQ: FindActiveLRQByGroupID GroupID=0 - Not Found
2176668mS CMCallEvt: 0.1026.0 -1 BaseEP: NEW CMEndpoint f5266f18 TOTAL NOW=3 CALL_LIST=1
2176668mS CMTARGET: ISDN BChannel 23: in-service check = 1
2176669mS CMTARGET: ISDN BChannel 23: in-service check = 1
2176670mS CMTARGET: DIAL LINE: 9 GROUP = 0 SUCCESS = f5266f18
2176671mS CMTARGET: 0.1024.0 9 Nate Edelstein.0: CancelTimer CMTCDelayedProcessing
2176671mS CMTARGET: 0.1024.0 9 Nate Edelstein.0: INITIAL TARGETING SUCCEEDED
2176671mS CMTARGET: 0.1024.0 9 Nate Edelstein.0: GetNoAnswerTimer:15
2176672mS CMCallEvt: 0.1025.0 9 TargetingEP: StateChange: END=B CMCSIdle->CMCSOffering
2176673mS CMCallEvt: 0.1026.0 9 Q931 Trunk:5 CHAN=23: StateChange: END=T CMCSIdle->CMCSOffering
2176673mS PRN: Setting configured voice gain for ch 23.
2176673mS CMLineTx: v=5
CMSetup
Line: type=Q931Line 5 Call: lid=0 id=1026 in=0
Called[] Type=National (2) Reason=CMDRdirect Calling[2025370006] Type=National Plan=ISDN
BC: CMTC=3K1Audio CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=0 chan=23
Timed: 20/06/12 14:53
Locale: enu
2176674mS CD: CALL: 0.1024.0 BState=Idle Cut=0 Music=0.0 Aend="Nate Edelstein(201)" (0.1) Bend="Line 5" [Line 5] (0.0) CalledNum=9 () CallingNum=201 (Nate Edelstein) Internal=0 Time=1032 AState=Dialling
2176674mS CMMap: a=0.1 b=0.0 D0
2176675mS ISDNL3Evt: v=5 stacknum=5 State, new=Initiated, old=NullState id=1026
2176716mS ISDNL3Evt: v=5 stacknum=5 State, new=NullState, old=Initiated id=1026
2176717mS CMLineRx: v=5
CMReleaseComp
Line: type=Q931Line 5 Call: lid=0 id=1026 in=0
BChan: slot=0 chan=23
Cause=96, Mandatory information element missing
2176717mS CMCallEvt: 0.1025.0 9 TargetingEP: RequestEnd 0.1026.0 9 Q931 Trunk:5 CHAN=23
2176717mS CMTARGET: 0.1024.0 9 Nate Edelstein.0: CancelTimer CMTCNoAnswerTimeout
2176717mS CMCallEvt: 0.1025.0 -1 BaseEP: DELETE CMEndpoint f526f34c TOTAL NOW=2 CALL_LIST=1
2176718mS CMCallEvt: 0.1026.0 9 Q931 Trunk:5 CHAN=23: StateChange: END=B CMCSOffering->CMCSCompleted
2176720mS CMLOGGING: CALL:2012/06/2014:53,00:00:00,000,201,O,,9,NateEdelstein,,,0,,""n/a,0
2176720mS CD: CALL: 0.1024.0 BState=Disconnecting Cut=0 Music=0.0 Aend="Nate Edelstein(201)" (0.1) Bend="Line 5" [Line 5] (3.24) CalledNum= () CallingNum=201 (Nate Edelstein) Internal=0 Time=1079 AState=Dialling
2176720mS CD: CALL: 0.1024.0 Deleted
2176721mS CMExtnEvt: Nate Edelstein: CALL LOST (CMCauseMissingMandatoryIE)
2176721mS CMExtnEvt: Nate Edelstein: Extn(201) Calling Party Number(201) Type(CMNTypeInternal)
2176721mS CMCallEvt: 0.1024.0 -1 Nate Edelstein.0: StateChange: END=X CMCSDialling->CMCSCompletedTone
2176722mS CMExtnEvt: v=1 State, new=CMESCompleted old=Dialling,0,0,Nate Edelstein
2176722mS CMCallEvt: 0.1026.0 -1 Q931 Trunk:5 CHAN=23: StateChange: END=X CMCSCompleted->CMCSDelete
2176722mS CMCallEvt: END CALL:9 (f5270810)
2176723mS CMTARGET: ISDN BChannel 23: in-service check = 1
2176724mS CMTARGET: ISDN BChannel 23: in-service check = 1
2176724mS CMCallEvt: 0.1026.0 -1 BaseEP: DELETE CMEndpoint f5266f18 TOTAL NOW=1 CALL_LIST=0
2176725mS CMMap: a=21.8 b=0.0 DTMF::AllocateRAS allocated CMRTTonegen resource busy 7, total 8
2176725mS CMMap: a=21.8 b=1.255 T
2176725mS CMMap: a=21.8 b=0.1 M2
2177419mS CMExtnEvt: 206(9500R38.bin) Progress: 6% (274 bytes/sec)
2177422mS CMExtnEvt: 209(9500R38.bin) Progress: 6% (274 bytes/sec)
2177505mS CMExtnEvt: 210(9500R38.bin) Progress: 6% (274 bytes/sec)
2179641mS CMExtnRx: v=201, p1=0
CMReleaseComp
Line: type=DigitalExtn 2 Call: lid=0 id=1024 in=0
2179641mS CMCallEvt: 0.1024.0 -1 Nate Edelstein.0: StateChange: END=X CMCSCompletedTone->CMCSCompleted
2179641mS CMExtnEvt: v=1 State, new=PortRecoverDelay old=CMESCompleted,0,0,Nate Edelstein
2179642mS CMExtnEvt: Nate Edelstein: CALL LOST (CMCauseForceClear)
2179642mS CMExtnEvt: Nate Edelstein: Extn(201) Calling Party Number(201) Type(CMNTypeInternal)
2179642mS CMExtnEvt: Nate Edelstein: CMExtnHandler::SetCurrent( id: 1024->0 )
2179642mS CMCallEvt: 0.1024.0 -1 Nate Edelstein.-1: StateChange: END=X CMCSCompleted->CMCSDelete
2179643mS CMTARGET: 0.1024.0 -1 BaseEP: ~CMTargetHandler f52695fc ep f5270cfc
2179643mS CMCallEvt: 0.1024.0 -1 BaseEP: DELETE CMEndpoint f5270cfc TOTAL NOW=0 CALL_LIST=0
2179644mS CMMap: a=21.8 b=0.1 M0
2179645mS CMMap: a=21.8 b=0.0 T0
2179645mS CMMap: a=21.8 b=0.0 DTMF::~DTMF freed CMRTTonegen resource busy 5, total 8
2181642mS CMExtnEvt: Nate Edelstein: Recover Timer reason=CMTRWrapUp
2181642mS CMExtnEvt: v=1 State, new=Idle old=PortRecoverDelay,0,0,Nate Edelstein
2181642mS CMExtnTx: v=201, p1=0
CMVoiceMailStatus
Line: type=DigitalExtn 2 Call: lid=0 id=-1 in=0
Called[Nate Edelstein Msgs=0 Old=0 Sav=0] Type=Default (100) Reason=CMDRdirect Calling[00000000] Type=Default Plan=Default
Display [Nate Edelstein Msgs=0]
Timed: 20/06/12 14:53
2182910mS CMExtnEvt: 212(Zarlink_R0_09.bin) Progress: 29% (268 bytes/sec)
2183410mS RES: Wed 20/6/2012 14:53:10 FreeMem=62092328(2) CMMsg=3 (4) Buff=5200 946 1000 7288 5 Links=6821
2183410mS RES2: IP 500 V2 8.0(43) Tasks=43 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=49 Poll=0 Ready=2 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=1 TCP=15 TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034

********** Warning: Logging to Screen Stopped **********

 

[Scodaddyo]

Sorry, here is the correct log.

I think I just have the codes in the ARS wrong to make calls. The PRI looks fine in the system status application.

2501221mS CMCallEvt: 0.1032.0 -1 BaseEP: NEW CMEndpoint f5270cfc TOTAL NOW=1 CALL_LIST=0
2501221mS CMCallEvt: 0.1032.0 -1 Nate Edelstein.-1: NEW CMExtnEndpoint f5270cfc, Name=Nate Edelstein, Extn=201, Phys Extn=201
2501222mS CMCallEvt: CREATE CALL:12 (f5270810)
2501222mS CMCallEvt: 0.1033.0 -1 BaseEP: NEW CMEndpoint f526f34c TOTAL NOW=2 CALL_LIST=0
2501224mS CMCallEvt: 0.1032.0 12 Nate Edelstein.0: StateChange: END=A CMCSIdle->CMCSDialInitiated
2501224mS CMTARGET: 0.1032.0 12 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=201 dir=out complete=0 ses=0
2501225mS CMTARGET: 0.1032.0 12 Nate Edelstein.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0
2501225mS CMCallEvt: 0.1032.0 12 Nate Edelstein.0: StateChange: END=A CMCSDialInitiated->CMCSDialling
2502697mS CMTARGET: 0.1032.0 12 Nate Edelstein.0: Setting Hard Timer 4000
2502698mS CMTARGET: 0.1032.0 12 Nate Edelstein.0: LOOKUP CALL ROUTE: type=100 called_party=9 sub= calling=201 dir=out complete=0 ses=0
2502698mS CMTARGET: 0.1032.0 12 Nate Edelstein.0: ADD TARGET (N): number=9 type=100 depth=1 nobar=1 setorig=1 ses=0
2502698mS CMTARGET: 0.1032.0 12 Nate Edelstein.0: SYS SC: 9 2 sc=type=Dial3K1 code=9N, num=N callinfop->sending_complete=0 secondary_dialtone=
2502699mS CMARS: FindActiveARSByGroupID GroupID=0 - Not Found
2502699mS CMCallEvt: 0.1034.0 -1 BaseEP: NEW CMEndpoint f5266f18 TOTAL NOW=3 CALL_LIST=1
2502700mS CMTARGET: ISDN BChannel 23: in-service check = 1
2502700mS CMTARGET: ISDN BChannel 23: in-service check = 1
2502702mS CMTARGET: DIAL LINE: 12 GROUP = 0 SUCCESS = f5266f18
2502702mS CMTARGET: 0.1032.0 12 Nate Edelstein.0: CancelTimer CMTCDelayedProcessing
2502702mS CMTARGET: 0.1032.0 12 Nate Edelstein.0: INITIAL TARGETING SUCCEEDED
2502702mS CMTARGET: 0.1032.0 12 Nate Edelstein.0: GetNoAnswerTimer:15
2502703mS CMCallEvt: 0.1033.0 12 TargetingEP: StateChange: END=B CMCSIdle->CMCSOffering
2502704mS CMCallEvt: 0.1034.0 12 Q931 Trunk:5 CHAN=23: StateChange: END=T CMCSIdle->CMCSOffering
2502749mS CMCallEvt: 0.1033.0 12 TargetingEP: RequestEnd 0.1034.0 12 Q931 Trunk:5 CHAN=23
2502750mS CMTARGET: 0.1032.0 12 Nate Edelstein.0: CancelTimer CMTCNoAnswerTimeout
2502750mS CMCallEvt: 0.1033.0 -1 BaseEP: DELETE CMEndpoint f526f34c TOTAL NOW=2 CALL_LIST=1
2502750mS CMCallEvt: 0.1034.0 12 Q931 Trunk:5 CHAN=23: StateChange: END=B CMCSOffering->CMCSCompleted
2502753mS CMCallEvt: 0.1032.0 -1 Nate Edelstein.0: StateChange: END=X CMCSDialling->CMCSCompletedTone
2502754mS CMCallEvt: 0.1034.0 -1 Q931 Trunk:5 CHAN=23: StateChange: END=X CMCSCompleted->CMCSDelete
2502754mS CMCallEvt: END CALL:12 (f5270810)
2502754mS CMTARGET: ISDN BChannel 23: in-service check = 1
2502755mS CMTARGET: ISDN BChannel 23: in-service check = 1
2502755mS CMCallEvt: 0.1034.0 -1 BaseEP: DELETE CMEndpoint f5266f18 TOTAL NOW=1 CALL_LIST=0
2507922mS CMCallEvt: 0.1032.0 -1 Nate Edelstein.0: StateChange: END=X CMCSCompletedTone->CMCSCompleted
2507923mS CMCallEvt: 0.1032.0 -1 Nate Edelstein.-1: StateChange: END=X CMCSCompleted->CMCSDelete
2507924mS CMTARGET: 0.1032.0 -1 BaseEP: ~CMTargetHandler f52695fc ep f5270cfc
2507924mS CMCallEvt: 0.1032.0 -1 BaseEP: DELETE CMEndpoint f5270cfc TOTAL NOW=0 CALL_LIST=0

 

[tlpeter]

I see a cause=96 mandatory information element is missing.
That is the problem.

BAZINGA!

I'm not insane, my mother had me tested!