Backup job completed with exceptions:9 files were skipped

[avputnam]

Hello Everyone:

Ever since we upgraded to Windows 2003 server, our backups both on file server and exchange server complete with exceptions. Same 9 files (example: qmgr0.dat & qmgr1.dat)are skipped over and over again. I tried to set the security to allow administrator and backup to have full control of the files, but it didn't work. Any ideas?

 

[justin2000]

nastyap

These files are in use during the backup and cannot be backed up.

They are the files used by Microsoft Update.

You can do a few things here.

1. Use the Advanced Open File Option.
2. Exclude these files from the backup
3. Turn off MS update.

 

[ttechie]

See this page at Veritas for the Correct Solution [tm]:

"The error :"Unable to open the item C:\Documents and Settings\All Users.WINNT\Application Data\Microsoft\Network\Downloader\Qmgr0.dat - skipped" is returned in the job log of a backup that was completed while the Background Intelligent Transfer Service is running on a Windows system."

http://seer.support.veritas.com/docs/269411.htm

HTH ...