BAB11 & NW5.1sp7

[fatboy69]

Gudday,

I currently have an issue after upgrading my Arcserve2000 install to BAB11 and associated agents. I currently use this server to backup my AD/2000 environment and Netware environment. It worked perfectly before the upgrade.

Netware servers are 5.1 SP7 with Edir8.7.3. All windows server are 2000 with SP4. Problem is when I try to back up the NW servers after applying the new agent (which is version 9.01 not V11)I try to run a job and I get the errors E3123, E3122, E3124. All related to the logging into the TSA agent. I have tried the distinguished names, and the user definitely has rights as it was working before. The weird problem is that sometimes it works and it is really dam fast!!! But I cannot, through all the testing and troubleshooting, find any consistency. All I have proven is that the V7 agents work perfectly but not as fast. I also get disconnects from the agent which shut down the manager when I try to adjust the source priority of the NetWare boxes. Strange.....?

I am going to log a call with CA, but thought someone out there may have seen this.

Cheers, FB

 

[fatboy69]

Just an update. The version of the NWagent that ships with Vanilla Arcserve9.0 for Netware does return the TSA errors.

After 6 hours on the phone CA in india (support Centre) finally agreed to take a log with debugs in them and escalate to development.

Hopfully I will have an answer this millenium. I never used to be synical until I started using CA (Causes Anguish).

FB

 

[fatboy69]

if anyone cares the answer to this problem is licensing. Corrupt server license.

FB