Avaya System Manager upgrade

[G van Hamburg]

Good day,

It's been a few years since my last login to this forum but I'm back and thrilled to help you all out as well. I hope someone can help me out with this question.

I'm updating a 6.1.4.0 System Manager with Service Pack 1-1 to go to 6.1.5.0 and then to SP6.
At this point the server is at the point where it's restoring VM data.
Does anyone know how long that should take? After 90 minutes it is still at 0 %.

Any help is appreciated.




Plan your work............Work your plan

 

[jimbojimbo]

If you want to see if the update is still doing something log into the shell and run the command 'ps -ef'. Run it several times and you will notice near the bottom some items will change. You should be able to figure out the restore item. It does take forever. You should be done somewhere between 90 and 120 minutes.

 

[G van Hamburg]

Hmmmm, i have done that for about 5 mins but no changes there. And after 120 minutes it's still at zero percent (status in webbrowser)

Should it be 0 zero percent during this stage?

Plan your work............Work your plan

 

[G van Hamburg]

All i see is this:


00:00:00 sleep 240m
root 6801 6681 0 13:34 ? 00:00:00 bash -eux -o pipefail ./vm-data/restore.sh
root 6804 6801 0 13:34 ? 00:00:00 runuser -G vsplog vspvm -- ./.restore -d /tmp/tmp.DAfeAl6697/upgrade-backup/vm-data/_Template_smgr
root 6805 6801 0 13:34 ? 00:00:00 python /opt/avaya/vsp/util/logger.py -f /opt/avaya/vsp/backup/scripts/log-vm.conf
vspvm 6806 6804 0 13:34 ? 00:00:00 bash ./.restore -d /tmp/tmp.DAfeAl6697/upgrade-backup/vm-data/_Template_smgr
vspvm 6807 6806 0 13:34 ? 00:00:00 /bin/bash ./smgr_restore_SP_Plugin.sh -r -e /vspdata/template/Template_smgr/ovf-env.txt -d /tmp/tmp.DAfeAl6697/upgrade-backup/vm-data/_Template_
vspvm 6870 6807 0 13:34 ? 00:00:00 /bin/bash ./smgr_restore_SP_Plugin.sh -r -e /vspdata/template/Template_smgr/ovf-env.txt -d /tmp/tmp.DAfeAl6697/upgrade-backup/vm-data/_Template_
vspvm 6871 6870 0 13:34 ? 00:00:00 ssh -o StrictHostKeyChecking=no -o BatchMode=yes root@7.49.11.150 /opt/vsp/RestoreSMGR.sh
root 16289 1847 0 16:16 ? 00:00:00 sshd: admin [priv]
admin 16294 16289 0 16:16 ? 00:00:00 sshd: admin@pts/0
admin 16295 16294 0 16:16 pts/0 00:00:00 -bash
admin 16846 16295 0 16:25 pts/0 00:00:00 ps -ef


Plan your work............Work your plan

 

[G van Hamburg]

Ok, just wait untill you grow a beard helps! I'm done.


Plan your work............Work your plan