Apr 13, 2020 #1 luzmas IS-IT--Management Joined Apr 13, 2020 Messages 1 Location US I transferred the call but i was not able to drop the call.
Apr 15, 2020 #2 LeverHicom Technical User Joined Jun 5, 2013 Messages 3 Location GB Are you meaning the agent version, if so go to the agent preference on the systems setting and tick the transfer box. Upvote 0 Downvote
Are you meaning the agent version, if so go to the agent preference on the systems setting and tick the transfer box.
Apr 15, 2020 #3 joe2938 Programmer Joined Dec 16, 2010 Messages 3,285 Location US Are you using the communicator or agent? ACSS IP Office AIPS IP Office Upvote 0 Downvote