Avaya Merlin Magic remote notifacation

[pbxkeyguy]

Does anyone have instructions on how to set up remote notifacation on a merlin messaging voice mail system
Customer wants voice mail to call cell phones when they receive messages in mail box.

 

[TouchToneTommy]

Merlin Forum here:

http://www.tek-tips.com/threadminder.cfm?pid=689

You must allow the "Outcalling" feature for the mailbox, from the System Administrator's mailbox. On a Merlin Mail or an 007MLM, that is through "class of service"; on a Merlin Messaging, it is simply one of the parameters under mailbox administration.

Once the feature is allowed, the user logs into their own mailbox, and option 6 is Outcalling. From there, 1 turns it on and off, 2 plays the outcalling number list, 3 has instructions for inputting the outcalling numbers, and 4 is where you go to actually enter the outcalling numbers. Up to 5 different numbers, remember to including the leading "9". Also options for schedule, cycles, and time between attempts.

Get the actual version of the voice mail ("Welcome to Merlin Mail/Welcome to Merlin Messaging") and I can give you the actual specific steps.