Avaya ERS 4524GT-PWR Not Boot

[avalentin]

Hi Guys..!!

I have an Avaya ERS 4524GT-PWR Switch but on console appears this when its booting

Booting...
Testing main memory - PASSED
Starting...
Ethernet Routing Switch 4524GT-PWR
Boot Version 5.3.0.0 Wed Oct 15 15:06:49 2008

Hardware Rev: UUUUUUUU
Resets: 56
Initializing Flash...
Reading MAC Address...
MAC Address: 58-16-26-23-7c-00
Initializing Switch CBs...
Initializing
PoE Firmware Info :
Version number : 400
Product number : 0
Build : 1
Attaching SOC unit 0... PCI device ASIC1 attached as unit 0...
Chip: 0, ChipType: 1.
----------------------------------------------------------------------
Stop the SOC counter.
----------------------------------------------------------------------

Congratulation! ASIC is detached successfully!

Congratulation! ASIC is attached successfully!

The LED Status is Amber, Steady: Error encountered when running the diagnostic software <- this the manual says

I put ethernet cable one port in my LAN, and another one in my laptop, there is no connectivity.

Any idea?

Thanks a lot
Avalentin

 

[derfloh]

You can stop the boot process and step into a small menu to download a new boot file, diag and image file. I'm just not sure how to stop the process. But I'm pretty sure you will find it in the docs.

Good luck

 

[avalentin]

Hi Derfloh

Thanks for your comment, but I´ve been searching info about the boot sequence for this switch without success, I think the flash memory is corrupt.

Again , thanks a lot

Avalentin

 

[derfloh]

ftp://ftp.avaya.com/incoming/Up1cku9/tsoweb/ADS/e/ers/3500/5.x/Boot_loader_upgrade_procedures.docx

Should be the same for ERS4500

 

[avalentin]

Hi Derfloh

The document did not resolv the problem because the message **Once Diagnostics starts Hit control-c to break routine.** does not appear, I think is hardware damage.

Thanks a lot for your comments.

Avalentin

 

[mkoker]

you're doing it wrong...

 

[derfloh]

The doc tells you to stop boot by hitting control c when diagnostics start. That doesn't say that there is a message shown during boot to hit control c.

During boot you get diagnostic messages (fan, power supply...). That's the moment to press control c.

 

[avalentin]

Hi Derfloh and Mkoker

When the switch begins boot

Booting...
Testing main memory - PASSED
Starting...

after that then I pressed Ctrl + C many times but no menu appears , I tried with hyperterminal, putty, teraterm pro terminals without success ..

Thanks for your comments.

 

[derfloh]

I have no 4000 series switch to test... Btw... Did you upgrade the switch to R5.8.x? 4500 series only support firmware releases up to 5.7

 

[intrigrant]

Shouldn't you press CTRL+Y to activate the terminal page?

 

[tlpeter]

Not within the boot to recover it.

avalentin, boot the thing and keep pressing CTRL c as a mad man until you get the menu to default the switch.

BAZINGA!

I'm not insane, my mother had me tested!