Avaya CM CLI/ANI Issues

[Perkenstein]

Hi,

I've just commissioned some links to our mobile carrier to take our mobex calls, and have an issue presenting CLI (aka ANI)on diversion, our internal extension numbers are displayed, however, external callers miss the first 3 digits of CLI.

Trunk group setup for the mobex link as below:

play trunk-group 5 Page 3 of 21
TRUNK FEATURES
ACA Assignment? n Measured: external Wideband Support? n
Internal Alert? n Maintenance Tests? y
Data Restriction? n NCA-TSC Trunk Member:
Send Name: y Send Calling Number: y
Used for DCS? n Hop Dgt? n Send EMU Visitor CPN? n
Suppress # Outpulsing? n Format: unknown
Outgoing Channel ID Encoding: preferred UUI IE Treatment: service-provider

Replace Restricted Numbers? n
Replace Unavailable Numbers? n
Send Connected Number: y
Hold/Unhold Notifications? y
Send UUI IE? y Modify Tandem Calling Number? y
Send UCID? n
Send Codeset 6/7 LAI IE? y Ds1 Echo Cancellation? n

Apply Local Ringback? n
Show ANSWERED BY on Display? y
Network (Japan) Needs Connect Before Disconnect? n

Any help or advice would be great as it's really starting to frazzle my brain now...

Thanks

Neil

 

[AvayaTier3]

http://www.aucommunity.com/showthread.php?t=28958

Command: change tandem-calling-party-num

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com

 

[Perkenstein]

Thanks Bsh,

I've tried this amending this without any success...

Currently, my 6 digit internal extension is displayed when calling, when someone calls internally from another extension their full 6 digit extension/6 mobex number is displayed... however, when someone from an 11 digit BT/Mobile UK number calls and it diverts the 3 initial digits are missing e.g. out 07738 111111, 3811111 would be displayed.

We are passing out the full CLI, I can see this on the list trace...

Is this still the same problem??

Neil

The AA, Voice Support

There's no such thing as a stupid question, only a stupid answer...