Avaya 9608 Phone

[AntoineVella]

Good Morning

I am trying to setup an avaya 9608 phone pulled out from an avaya Communication Manager system, on our IP office 500 v2 R8.1(63) system.

When the phone is plugged to the network it is only displaying the Avaya One X logo and when it loads it shows "Installing Backup application" and seconds start increasing for a few minutes. After some time the phone restarts and the process starts all over again with no access to any settings.

Any Idea what i should do to setup this phone?

Thanks
Antoine

 

[tlpeter]

Did you try to clear the phone?


BAZINGA!

I'm not insane, my mother had me tested!

 

[hairlessupportmonkey]

I suspect the handset has the config from the ACM on it. it uses the same 46xxsettings.txt etc files so you could emulate an http server that it was using on the ACM to upload a new file and IPO Firmware to it. This is especially since you might not see the " * to program" while it boots up.

ACSS - SME
General Geek

 

[AntoineVella]

tlpeter: how do i clear the phone?

 

[intrigrant]

tlpeter already regrets telling to clear the phone.....

A simple mind delivers great solutions

 

[tlpeter]

This is al covert in the manuals.
I am not going to teach the basics.


BAZINGA!

I'm not insane, my mother had me tested!

 

[AntoineVella]

the thing is the phone is not giving me access to the menu - does this need to be done on the communication manager?

 

[intrigrant]

You can clear the phone only if you have local access and as you told before you don't have that so you'll have to load a 46xxsettings.txt file in the phone unlocking the local access and delete any local access passwords.
Try this :
Use a switch with a monitor port, connect you laptop to it and run wireshark, monitor the port were you connect your phone on
Boot up the phone and find the HTTP server it is looking for ( IP Address )
Then give your PC that address and run a HTTP Server like Avaya's MV_IPTel and make sure the 46xxsettings.txt form the IP Office is in the root folder of the HTTP server
If done so rebbot the phone, It will fetch the settings file ( visible in the display ) and at a given time the phone will "hang" waiting for something to happen, doesn't matter what. Reboor the phone again and at a certain point it should show "press * to program" then press * and it will ask for a password completed with a #, the password is either nothing ( just press # ) or is is 27238.
If none of the above happens and the phone reboot after entering the password then you'll have to edit the 46xxsettings.txt file and set the local access parameters to default or known values.
If you get access the scroll to Clear phone and confirm with # twice.

This part has to be changed in 46xxsettings.txt
############# LOCAL PROCEDURE ACCESS SETTINGS ############
##
## Restrict Local Procedure Access
## Controls whether local (dial pad) procedures can be
## used to administer the telephone.
## 0 means local procedures can be accessed from the
## telephone.
## 1 means local procedures can not be accessed from the
## telephone.
## CAUTION:Be absolutely sure before setting PROCSTAT to 1
## SET PROCSTAT 0<< erase ##
##
## Local Procedure Password
## Sets password for local (dial pad) procedure access.
## (1 to 7 ASCII numeric digits). See your telephone's
## Administrator's guide for the default password
## supported by your release.
## SET PROCPSWD 9999 << erase ## , password remains 9999
##
#################### LOGIN SETTINGS ######################


A simple mind delivers great solutions

 

[hairlessupportmonkey]

Wow, my post must have been invisible?

ACSS - SME
General Geek

 

[AntoineVella]

thanks - will try it

 

[intrigrant]

Use black characters, reads a lot easier....See this ?

A simple mind delivers great solutions