jeffjacobs
Technical User
We have an Avaya Aura CM 6.02 and SIP trunks through an Avaya Session Manager. All SIP trunks come into our main campus. Besides our main campus we have about 100 outlying offices. The outlying offices have 9650’s connected back to the campus over our corporate WAN. All phones are 9650 H.323.
Our management would like to set up an automatic process where if an outlying office has a network connectivity issue and the calls cannot get to them, we will send their calls to their cell phones. We have gone around and around with management explaining that there is nothing that will cause this to happen automatically. There is no script the can be implements to activate then deactivate the forwarding. We have discussed the use of EC500 and giving someone console permissions to forward calls by hand. However our management wants a more automated process.
Any ideas?
Our management would like to set up an automatic process where if an outlying office has a network connectivity issue and the calls cannot get to them, we will send their calls to their cell phones. We have gone around and around with management explaining that there is nothing that will cause this to happen automatically. There is no script the can be implements to activate then deactivate the forwarding. We have discussed the use of EC500 and giving someone console permissions to forward calls by hand. However our management wants a more automated process.
Any ideas?
