Hi all,
I am setting the automatic after call work setting from
the VDN page #2, but this is for InBound Skills.
But I have another skill without VDN, and which is only
OutBound, so I want to know where to set an automatic
after call work time for the agents.
Note: I set it from the HuntGroup page #2, but it did
not worked.
Thanks in advance,
sozmena
Share what u know, learn what u don't
I am setting the automatic after call work setting from
the VDN page #2, but this is for InBound Skills.
But I have another skill without VDN, and which is only
OutBound, so I want to know where to set an automatic
after call work time for the agents.
Note: I set it from the HuntGroup page #2, but it did
not worked.
Thanks in advance,
sozmena
Share what u know, learn what u don't