Auto Attendant 1

[telcomwork]

Is there a native auto attendant we can setup on CM 5.0? Coming from a Avaya background so not sure if there is an attendant to setup to handle incomming calls and play an announcement. If so how do you record an announcement?

If not I guess I'll have to wait until I get Unity into the mix.

 

[pndscm]

I'm not sure in CCM 5.0. In previous versions, there was.

 

[telcomwork]

Thank you. You have given me hope

 

[pndscm]

In previous versions, I believe it was on the Extended Services CD and programmed like the AA in CallManager Express which is very similar to IP CC programming.