Audix Monthly vs. Nightly Backups

[dtdiva]

There is a general discussion going on in our office about the value of monthly backups. Some say that the manual monthly Audix backup is needed to save announcements. Others say that the nightly backup is already taking care of this.

Anyone have any input or documentation on this? Last time I had an Avaya tech on the phone, as a side bar I asked him about this. He thought there was a recent change to this but couldn't confirm either way.

 

[noisecode]

It appears to me as though the unattended backup will save as much as possible of everything not including the
system announcements. The system announcements, in a lot of cases, are never modified from their original form and
therefore do not need to be backed up, or would only need to be backed up when changes are made to them. It appears as though
an attended backup would only be necessary when (in the unlikely case) more than one disk is needed to store the data or as
a mechanism for backing up announcement data. I did not find any information on automating the attended backup process nor
adding announcements to the data that the unattended backup stores.

UNATTENDED BACKUP
=================

An unattended backup saves:

* Detailed system data on shared memory, speech file system pointers, etc.
* Alarm management information
* A list of enabled features
* A list of installed software
* Intuity AUDIX Digital Networking connectivity and communication information
* Intuity AUDIX message headers, mailing lists, subscriber profiles (including automated attendant administration), and message-waiting indicator status
* Switch integration parameters
* Serial port assignments
* Hard disk configuration
* Voiced names, messages, and greetings, if space allows

ATTENDED BACKUP
===============

You can manually back up any combination of the following data types at any time.
System Data

System data is automatically backed up nightly through the unattended backup commands. See Backing Up System Files (Unattended) for a list of the items included in system data. In addition to the unattended backup, you should also back up the system data manually whenever you make extensive changes to the subscriber profiles.
Announcements

Announcements are the prompts and phrases that guide the user through Intuity AUDIX Voice Messaging. This data type does not require a backup unless the system has customized announcements that have just been changed. If customized announcements are not being used, a backup of announcements already exists on the original factory CD.
Intuity AUDIX Greetings and Messages

Intuity AUDIX voice messaging greetings include each subscriber's primary voice greeting, multiple personal greetings, automated attendant menus and messages, and bulletin board messages. Intuity AUDIX voice messages are all of the call answer and voice mail messages that subscribers send and receive every day.
Intuity AUDIX Names

The Intuity AUDIX names data type contains voiced subscriber names. After additional subscriber names have been recorded, you should conduct an attended backup of this file system.

PARTIAL UNATTENDED BACKUP
=========================

If the unattended backup cannot store all of the data types on the disk cartridge, the system backs up the System Data files and as much information of the other data types as possible. If the system performs a partial unattended backup, the backup log shows that the backup was completed successfully. The system generates an additional log entry: BKRST029.

To detect and address partial unattended backup:

1. Start at the Avaya Intuity Main Menu and select:

Customer/Services Administration
Log Administration
Administrator's Log

The system displays the Administrator's Log Display Selection Window.
2. Place the cursor in the Event ID field.
3. Enter BKRST029
4. Press F3 (Save).

The system displays the Administrator's Log Window.
5. Verify that there is an entry with today's date and Event ID: BKRST029

If an entry with today's date does not exist, a partial unattended backup did not occur. Complete the steps in Backup Verification Using the Log Administration Menu to verify that the unattended backup was completed successfully.
6. Consider the following remedial actions to ensure that you will have complete backup data if you need to restore data:
* If you are using a 1-GB disk cartridge for the unattended backup, switch to a 2GB disk cartridge.
* Perform attended backups to multiple disk cartridges on a regular basis. See Backing Up System Files (Attended) for more information.

 

[f0netech]

Very helpful information noisecode. Thanks for the detailed post