Audix after hours routing

[ScoTTeL]

I have an audix R5 integrated to a Prologix. I cannot figure out how to change the time zone on it. Also, when I route auto attendant using the business schedule in audix, it goes into after hours routing immediately even though it is still within the business day.

Any ideas?

ScoTTeL Office Solutions
PBX, Fiber Optic, Cabling and Networking Installation and Service. See me on Sundance Communications Installers Link Page

 

[98Converter]

from the sa login, go to Unix Management / Unix date & time for the time zones piece...

Thanks,
CJH

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[ScoTTeL]

I was able to change the time zone in the Unix section. Thanks!

Any ideas why the audix would have immediately routed to the after hours box after programming the AA routing table? Even though the time zpne was off, it was well within the business hours on the bus1 table.


ScoTTeL Office Solutions
PBX, Fiber Optic, Cabling and Networking Installation and Service. See me on Sundance Communications Installers Link Page

 

[98Converter]

Are you sure it's not routing to a different mailbox based on a night service button or something on the PBX?

Thanks,
CJH

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.