Hiya,
I have 2 x 2250's at seperate sites using option 11. One is the 'Main' switchboard number (for our distribution centre), the other is the head office reception (secondary number).
The two sites are joined via TIE trunks using a coordinated dialing plan (distant steering code) to route calls between each other over our data link (cisco network).
(eg 102-8122 will take 102 as the steering code, and route the call to the other site, extension number 8122).
What I would like to do is allow main reception, if unaswered, to route to 102-xxxx (secondary reception), and secondary recption, if unanswered to route to 101-xxxx (main reception).
The AADN in LD12 will not allow an 'unrecognized DN' (it doesn't like the 101/102 prefix) so I cannot set this to happen on the consoles. What I had planned was to use an spare analogue TN at each side and set this up as the AADN. This could then be set to permanent CFWD to the 102-xxx / 101-xxxx (or whatever) numbers.....
My questions are:
a) does this seem like the most expediant way of managing the call forwarding between two attendant consoles?
b) if this does work as expected, what would happen if calls at both sides were unaswered? as far as I can tell they would go into a loop.....is there such a thing as a 'time to live' on a call? Or is there any way to stop the call forwading back to the same number after forwading once??
any hints, ideas or general advice greatly appreciated!!!!
Cheers,
Paul
I have 2 x 2250's at seperate sites using option 11. One is the 'Main' switchboard number (for our distribution centre), the other is the head office reception (secondary number).
The two sites are joined via TIE trunks using a coordinated dialing plan (distant steering code) to route calls between each other over our data link (cisco network).
(eg 102-8122 will take 102 as the steering code, and route the call to the other site, extension number 8122).
What I would like to do is allow main reception, if unaswered, to route to 102-xxxx (secondary reception), and secondary recption, if unanswered to route to 101-xxxx (main reception).
The AADN in LD12 will not allow an 'unrecognized DN' (it doesn't like the 101/102 prefix) so I cannot set this to happen on the consoles. What I had planned was to use an spare analogue TN at each side and set this up as the AADN. This could then be set to permanent CFWD to the 102-xxx / 101-xxxx (or whatever) numbers.....
My questions are:
a) does this seem like the most expediant way of managing the call forwarding between two attendant consoles?
b) if this does work as expected, what would happen if calls at both sides were unaswered? as far as I can tell they would go into a loop.....is there such a thing as a 'time to live' on a call? Or is there any way to stop the call forwading back to the same number after forwading once??
any hints, ideas or general advice greatly appreciated!!!!
Cheers,
Paul
