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Attendant Positions Report

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mpowell

mpowell

MIS
Jul 17, 2001
56
US
I'm trying to determine if the attd. postions report includes did and or internal calls that roll to the attd. in coverage paths.
 
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All call that are routed to the attendant's positions are in the report, both internal and external calls.

Chris
 
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Would this also include calls routed to the attendant from an ACD?
 
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